Toronto Star

Cringing at the screech

- JACK LAKEY STAFF REPORTER

The squeaky handle needs the grease on the TTC’S Rocket trains.

It takes some looking to find much wrong with the new Rockets, which first arrived in 2011 and will be the main trains in the subway system by the end of next year, at a cost to taxpayers of $1 billion.

Riders standing in the middle can steady themselves by hanging on to one of the many grab bars attached to an overhead rail, a big improvemen­t over the vertical poles in the old subway cars.

But some of the spring-loaded handles screech when pulled down by a passenger, a sound dreaded by experience­d Rocket riders, Rob Hong said in an email.

The grab bars “are notoriousl­y squeaky,” said Hong. “When someone — typically a greenhorn to riding the subway — reaches up to grip one, the regulars collective­ly cringe.

“It’s upsetting that something so new should have such an obvious flaw. Can these be replaced with simpler rubber handles that can’t possibly squeak? They ruin what is otherwise a decent ride, relative to the older trains.”

We went for a ride on one of the Rockets to test the grab bars for offensive noises and found some that were indeed loud and squeaky, while others made only a small squeak, or none at all.

Arider took an interest in our survey and asked what we were doing. We explained that we were check- ing for squeaks.

“Oh yeah, some of them are just awful,” she said. “When I grab for one, I always wonder if it’s going to be squeaky.” STATUS: Danny Nicholson, who deals with media for the TTC, said he’d heard of other complaints about the handles when we told him about it. He called back to say that the TTC is working with Bombardier, the manufactur­er, to find a solution. We think a small shot of aerosol white grease might do the trick.

What’s broken in your neighbourh­ood? Wherever you are in Greater Toronto, we want to know. To email us, go to www.thestar.com/thefixer and click on the “submit a problem” link. Or call us at 416-869-4823.

 ?? JACK LAKEY/TORONTO STAR ?? Some grab bars in the new Rocket cars squeak loudly when pulled down.
JACK LAKEY/TORONTO STAR Some grab bars in the new Rocket cars squeak loudly when pulled down.

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