Toronto Star

Twitter on hunt for CEO as questions swirl about future

Co-founder Jack Dorsey takes over on interim basis after Dick Costolo steps down

- BRANDON BAILEY

SAN FRANCISCO— Twitter CEO Dick Costolo is stepping down and co-founder Jack Dorsey is temporaril­y taking the reins at the social networking service, which has seen an extended stock slide amid poor financial performanc­e.

Dorsey will serve as interim CEO while Twitter looks for a permanent replacemen­t, the San Francisco company said Thursday.

Investors reacted positively to the move. Twitter shares were up nearly 6 per cent in late trading after the announceme­nt. The stock ended regular trading at $35.84, down slightly for the day.

Costolo, who served as CEO for five years, tweeted about the move after Twitter announced the news Thursday after- noon. In a brief post, Costolo greeted Dorsey by his Twitter handle, writing: “Welcome back, @jack” and linking to the official Twitter announceme­nt. The announceme­nt did not give a reason for the change.

Twitter Inc. shares have been down by almost a third since the company’s last quarterly financial report in April, when it missed Wall Street’s revenue expectatio­ns. The company also lowered its financial outlook.

While it reported 300 million monthly users in the first quarter of this year, Twitter has not seen the kind of growth that its bigger rival Facebook has experience­d.

It has introduced new advertisin­g products and user features but, while many users are fiercely loyal, critics say newcomers still find it daunting to learn the unusual shorthand and other aspects of the service.

“The vast majority of people who signed up no longer use the service,” said Nate Elliott, a social media analyst at Forrester Research.

“They need to do a much better job at giving people a reason to come back every day and making marketers happy.”

Costolo, 51, will stay on Twitter’s board of directors. He has been a director since September 2009 and became CEO in October 2010.

While announcing the move, Twitter, known for its 140-character messages, also announced it is removing the space limit in its private messages starting in July.

Direct Messages are different from tweets in that they are only visible between individual users.

 ?? PETER DASILVA/NEW YORK TIMES ?? Twitter CEO Dick Costolo has repeatedly disappoint­ed Wall Street.
PETER DASILVA/NEW YORK TIMES Twitter CEO Dick Costolo has repeatedly disappoint­ed Wall Street.

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