Toronto Star

Mail at the door? Only if you’re in downtown core

- VANESSA LU BUSINESS REPORTER

Residents who live in Toronto’s downtown core will likely get to keep door-todoor home delivery because they represent few addresses, Canada Post says.

The Crown corporatio­n is in the midst of replacing mail delivery at the door with community mailboxes across the country, part of sweeping reforms to cut costs. But the move has generated sit-ins, a huge outcry and lawsuits in some communitie­s.

Canada Post has outlined a preliminar­y plan for the switchover in Toronto, which it has shared with municipal officials. It is spelled out in a report that will be going to the city’s planning and growth committee next Thursday.

Based on rough estimates, Canada Post considers the downtown core to be bordered by Bathurst St., Bloor St., the Don Valley Parkway and the lake, where more than 22,000 addresses would keep door-to-door mail delivery.

That area is made up of mostly businesses and almost 122,000 addresses representi­ng individual­s who live in apartments or condos with lobby delivery, and are unaffected by the changes. Canada Post spokesman Jon Hamilton said that in the core, deliveries to businesses and residentia­l addresses that have central delivery — both of which are not slated for community mailboxes — represent 90 per cent of the total number of deliveries, so it makes sense to maintain the status quo.

The postal service has not made any similar decisions in other big cities yet.

Those who live in what Canada Post is deeming “dense urban” neighbourh­oods — roughly bordered by Jane St.-South Kingsway in the west, Lawrence Ave. in the north, Victoria Park Ave. in the east — would see the switchover in 2018 and 2019.

The remaining residents in Toronto, covering almost 350,000 addresses, would be the first to switch to community mailboxes starting in 2017.

Toronto Councillor Janet Davis, who has raised concerns about Canada Post’s plan to end door-to-door delivery, said it would mean different services, depending on where you live.

“It’s clear it will be two-tier service delivery,” Davis said. “It’s the first we have seen of their plans. They have been very coy about how they were going to proceed.”

She added the report still offers very few specifics.

“We still have no real informatio­n about how Canada Post is going to proceed,” Davis said.

Canada Post is promising to consult with residents and has already begun discussion­s with Toronto officials even though the switch won’t happen for several years, in some cases, because it is the largest urban centre in the country, Hamilton said.

“Our plan is to always work with communitie­s,” he said. “We know large urban centres have challenges that we have to address . . . and possibly look at alternate solutions.”

That means finding the right location to install the boxes, which hold 16 slots as well as locked boxes for parcels, on public right-of-ways. Another option is to have the boxes set up at publicly accessible businesses.

The city staff report acknowledg­es that Canada Post officials have indicated they will work with city staff and “are open to mailbox design modificati­ons and will not adopt a one-size-fits-all approach to design and placement.”

However, staff remains concerned about “the visual and streetscap­e impact of installing high volumes of new equipment on city streets,” increased litter and traffic, as well as the feasibilit­y of installing those boxes in densely populated areas, the report says.

Transporta­tion services and planning department­s will need to develop new guidelines to respect city policies such as heritage conservati­on districts and initiative­s for vibrant streets. “City staff does not believe that guidelines alone will be sufficient to manage the physical and visual impact on city streets and are requesting that other options, including placing mailboxes in local stores, be considered to the extent possible,” the report says.

Transport Minister Lisa Raitt, who is responsibl­e for Canada Post, said the government supports the switchover so the postal service can be self-sufficient.

“It’s also important that they do it in a way that makes the person who is going to be affected feel comfortabl­e about the change,” Raitt said in an interview.

Last year, Canada Post converted about 100,000 addresses, including 26,000 in Oakville, Ont. It is currently making the switch in Ontario communitie­s across the GTA including Richmond Hill, Halton Hills, Milton and Whitby.

It faced opposition in Hamilton, Ont., where city council passed a bylaw requiring Canada Post to pay $200 per permit site and receive a municipal sign-off for locations.

Canada Post fought back, saying as a Crown corporatio­n, the bylaw infringed on federal regulation­s that gives it the power to have final say over placement of boxes. An Ontario Superior Court judge sided with Canada Post in a decision this week.

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