Toronto Star

Rogers to pay $200K for spam violation

In 2014-15, ‘unsubscrib­e’ function on unsolicite­d emails didn’t work correctly


Rogers Media has agreed to pay a $200,000 fine to the CRTC for allegedly sending unsolicite­d email advertisem­ents.

The fine was levied under antispam legislatio­n which took effect last year.

The CRTC says the apparent violations stretched from July 2014 to July 2015 when consumers found emails came with an “unsubscrib­e” option that wouldn’t function properly.

Allegation­s by the regulator also say Rogers Media, a division of Rogers Communicat­ions, failed to honour unsubscrib­e requests from recipients within 10 business days.

It is the fourth fine under the new anti-spam laws this year.

Corporate training company Compu-Finder was the first; it was fined $1.1 million in March.

Since then, Airlines and an online dating website, Plenty Of Fish, have faced smaller fines of $48,000 and $150,000, respective­ly.

Under the anti-spam law, the first unsolicite­d email sent by a Canadian company is considered a violation.

Canadians will be able to file lawsuits against businesses for breaking the anti-spam laws once a transition period ends on July 1, 2017, according to a CRTC statement.

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