Toronto Star

Cut through traffic like a pro

Apps now interactiv­e guides with user participat­ion

- VIBHU GAIROLA

Mobile traffic and navigation apps have fast become a necessity in planning any car travel, whether in the city or the suburbs. However, the technology powering these tools is changing. We’re moving past static apps and toward interactiv­e guides that require our participat­ion to deliver the best results.

The basic components behind any navigation app are the same: guide drivers to their destinatio­n with the most efficient route.

Google Maps spokespers­on Aaron Brindle says the company’s goal has consistent­ly been to create “the world’s most accurate, usable map.”

This means anything from multiple app upgrades a day to observing shifts in plate tectonics. But the skeleton of the service is simple: you need reliable map informatio­n, timely traffic data and, most importantl­y, options to modify data based on feedback.

Some companies exclusivel­y buy their maps from trusted vendors such as TomTom, a global navigation specialist. Google Maps creates theirs by combining data from more than a thousand open-source and commercial mapping services.

Finding the best route Collecting real-time informatio­n relies on a series of pings sent to any phone that has Google Maps open and its GPS locator turned on, or any Android phone with an active locator. A ping is a signal sent through a network to verify that a connection exists with your phone: when Google’s server ping your device, the technology instantly pinpoints your location while keeping your identity anonymous.

Google Maps estimates the rate of traffic flow by watching how fast these pings move.

The system combines informatio­n from more than eight billion monthly users as well as traffic trends (e.g. rush-hour traffic is likelier to be more congested than early afternoon flow) to recommend superior driving routes.

Each section of the navigation app market has developed its own niche. Brindle says Google Maps aims “to provide context for users whenever they need it,” which explains why routes are often flanked by local business hours, ratings and reviews.

MapQuest, which sources realtime informatio­n from transit agencies instead of active users, provides a more businessli­ke service, with the option to make hotel bookings through in-app features for smooth, fuss-free travel plans.

Indeed, more and more automakers offer connectivi­ty features that link infotainme­nt systems with the smartphone­s of drivers and occupants. Some vehicles have their own cellular data connection­s and can gather real time traffic updates this way.

“We may not be able to erase traffic completely, but knowing that if you give a little, someone else will, too, and it will get better for everybody — that’s incredibly motivating.” JULIE MOFFLER WAZE SPOKESWOMA­N

Crowdsourc­ing your path Waze, a mapping and navigation app initially launched in 2007 and later bought by Google in 2013, is an emerging outlier because it’s different. Waze understand­s that the same people who cause traffic can be the ones that help you avoid it.

“You can’t underestim­ate that human element,” says Waze spokeswoma­n Julie Moffler. Waze even created its current maps based on user input in the timeless style of Hansel and Gretel.

“We ping your GPS chip once a second, and if you’re driving down the street, it leaves a trail of crumbs. When you connect the dots, that forms a road.” Users running Waze as they travel reinforce informatio­n about traffic flow, or if streets are even open. Should they enter a previously uncharted area, they become the reason it gets mapped at all.

Waze’s 50 million users can run the app to actively report real-time accidents, traffic or even police-related congestion while on a trip. These reports are vetted by a combinatio­n of Waze’s internal algorithms, a team of map editors and up-votes from other nearby users to ensure optimal accuracy.

“We’re all in this together,” Moffler reminds us, highlighti­ng something Waze’s parent company hasn’t recognized yet. “There are other people out there stuck in traffic, just like you, working with you to outsmart it, and that’s comforting.”

“We may not be able to erase traffic completely,” Moffler says, “but knowing that if you give a little, someone else will, too, and it will get better for everybody — that’s incredibly motivating.”

Perhaps the best thing about driving-related apps is that most of them are incredibly easy to access and update. Grant Courville, senior director of product management at QNX Software Systems, explains that parent companies realize most users are “looking for a consumer experience.” This means an increasing focus on developing intuitive app interfaces, and features that users can understand without much effort.

“Quite often,” Courville says, “you’ll have more horsepower in your hands in a high-end smartphone than a full infotainme­nt system in a car.”

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 ??  ?? Waze, left, is considered the best app for traffic detection, while Beat the Traffic appears most likely to be used by spies.
Waze, left, is considered the best app for traffic detection, while Beat the Traffic appears most likely to be used by spies.
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