Toronto Star

HITTING WHERE IT HURTS

Google, Facebook are addressing fake news by taking aim at offending sites’ ad revenue,

- NICK WINGFIELD, MIKE ISAAC AND KATIE BENNER THE NEW YORK TIMES

During the past week, two of the world’s biggest Internet companies have faced mounting criticism over how fake news on their sites may have influenced the U.S. presidenti­al election’s outcome.

On Monday, those companies responded by making it clear that they would not tolerate such misinforma­tion by taking pointed aim at fake news sites’ revenue sources.

Google kicked off the action Monday afternoon when the Silicon Valley search giant said it would ban websites that peddle fake news from using its online advertisin­g service.

Hours later, Facebook, the social network, updated the language in its ad policy, which already said it will not display ads in sites that show misleading or illegal content, to include fake news sites.

“We have updated the policy to explicitly clarify that this applies to fake news,” a Facebook spokespers­on said in a statement. “Our team will continue to closely vet all prospectiv­e publishers and monitor existing ones to ensure compliance.”

Taken together, the decisions were a clear signal that the tech behemoths could no longer ignore the growing outcry over their power in distributi­ng informatio­n to the American electorate.

Facebook has been at the epicentre of that debate, accused by some commentato­rs of swinging some voters in favour of president-elect Donald Trump through misleading and outright wrong stories that spread quickly via the social network. One such false story claimed that Pope Francis had endorsed Trump.

Google did not escape the glare, with critics saying the company gave too much prominence to false news stories. On Sunday, the site Mediaite reported that the top result on a Google search for “final election vote count 2016” was a link to a story on a website called 70News that wrongly stated that Trump, who won the Electoral College, was ahead of Hillary Clinton in the popular vote.

By Monday evening, the fake story had fallen to No. 2 in a search for those terms. Google says software algorithms, that use hundreds of factors, determine the ranking of news stories.

“The goal of search is to provide the most relevant and useful results for our users,” Andrea Faville, a Google spokespers­on, said in a statement. “In this case, we clearly didn’t get it right, but we are continuall­y working to improve our algorithms.”

Facebook’s decision to clarify its ad policy language is notable because Mark Zuckerberg, the social network’s chief executive, has repeatedly fobbed off criticism that the company had an effect on how people voted. In a post on his Facebook page over the weekend, he said that 99 per cent of what people see on the site is authentic and only a tiny amount is fake news and hoaxes.

“Overall, this makes it extremely unlikely hoaxes changed the outcome of this election in one direction or the other,” Zuckerberg wrote.

Yet within Facebook, employees and executives have been increasing­ly questionin­g their responsibi­lities and role in influencin­g the electorate, the New York Times reported.

Facebook’s ad policy update will not stem the flow of fake news stories that spread through the news feeds that people see when they visit the social network.

Facebook has long spoken of how it helped influence and stoke democratic movements in places such as the Middle East and it tells its advertiser­s that it can help sway its users with ads. Facebook reaches 1.8 billion people around the globe and the company is one of the largest distributo­rs of news online. A Pew Research Center study said that nearly half of American adults rely on Facebook as a news source.

It remains to be seen how effective Google’s new policy on fake news will be in practice. The policy will rely on a combinatio­n of automated and human reviews to help determine what is fake. Although satire sites such as the Onion are not the target of the policy, it is not clear whether some of them, which often run fake news stories written for humourous effect, will be inadverten­tly affected by Google’s change.

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