Toronto Star

Job seekers with Asian names get fewer interviews, study finds

- NICHOLAS KEUNG IMMIGRATIO­N REPORTER

Job candidates with Asian names and Canadian qualificat­ions are less likely to be called for interviews than their counterpar­ts with Anglo-Canadian names, even when they have a better education, a new study has found.

Using data from a recent large-scale Canadian employment study that examined interview callback rates for resumés with Asian and Anglo names, researcher­s found Asian-named applicants consistent­ly received fewer calls regardless of the size of the companies involved.

Although a master’s degree can improve Asian candidates’ chances of being called, it does not close the gap and their prospects don’t even measure up to those of Anglo applicants with undergradu­ate qualificat­ions.

Compared to applicants with Anglo names, Asian-named applicants with all-Canadian qualificat­ions had 20.1-percent fewer calls from organizati­ons with 500 or more employees.

The Asian-named applicants received 39.4-per-cent and 37.1-percent fewer calls, respective­ly, from medium-sized and small employers.

“The disadvanta­ge of an Asian name is less in the large organizati­ons, although it has not disappeare­d,” said the joint study by the University of Toronto and Ryerson University, titled “Do Large Employers Treat Racial Minorities More Fairly?” It will be released Wednesday at a forum at U of T’s Munk School of Global Affairs.

The challenge, the report said, is that more than 70 per cent of private-sector employees in Canada work for companies with fewer than 100 employees.

Paul Nguyen, 36, who was born in Canada to Vietnamese parents, said he was not surprised by the findings, as he has seen first-hand how a visible minority colleague with a doctoral degree was passed over for promotion in favour of a Caucasian with a bachelor’s degree.

In fact, Nguyen’s parents decided to change his name to Paul when he was in Grade 8 because his original name, Phuong, was frequently misspelled or mispronoun­ced.

“It just makes it easier for me to navigate in the system,” he said.

The new study follows earlier research led by University of Toronto economics professor Phil Oreopoulos, who found that for every100 calls received by applicants with Anglo names, applicants with Asian names got only 72. However, his study did not break down company size and occupation­al skill level.

The applicants in the study had fic- titious names that were English (Greg Johnson and Emily Brown), Chinese (Lei Li and Xuiying Zhang), Indian (Samir Sharma and Tara Singh) and Pakistani (Ali Saeed and Hina Chaudhry).

Researcher­s in the current study further dissected Oreopoulos’s data, which was collected from a field audit that involved sending 12,910 invented resumés to employers for 3,225 real job postings.

Using a standard occupation­al status scale, researcher­s classified the job postings into high-skill positions such as accountant, civil engineer or sales and marketing manager; average-skill jobs such as financial adviser and claims adjuster; and lowerskill jobs that included bookkeeper, accounts payable clerk, restaurant manager or cashier.

While the study found the extent of discrimina­tion against Asian-named applicants with all Canadian qualificat­ions was roughly the same for both high-skill and lower-skill jobs (32.9-per-cent less likely to get a call versus 30.7 per cent), skill level mattered much more when the Asiannamed candidates have some foreign qualificat­ions.

Whereas the Asian-named applicants overall had about a 53.3-percent lower chance of getting a call for an interview if they had some foreign qualificat­ions, this rate rose to 58.5 per cent for applicants to high-skill jobs and fell to 45.7 per cent if the openings were for lower-skill jobs.

“The less favourable response to Asian-named and foreign-qualified applicants at higher skill levels may arise because in those jobs, more is at stake in the credential assessment, so avoiding the issue by not calling is seen as the safer option,” said the study.

Researcher­s went one step further by looking at how Asian-named applicants with higher levels of qualificat­ions fared compared to Anglonamed candidates with lower qualificat­ions.

For Anglo applicants citing a master’s degree in resumés, the study found the chance of an interview improved from 69.9 per cent to 81 per cent, or 11.1 percentage points — about the same percentage point increase as for their Asian counterpar­ts (from 45.9 per cent to 56.5 per cent).

Although the positive effect of the extra education was notable, it was not enough to offset the overall disadvanta­ge of having an Asian name. The callback rate for Anglo applicants without the additional degree was still 13.4 percentage points higher than for their Asian counterpar­ts with the additional degree (69.9 per cent versus 56.5 per cent).

Jeffrey Reitz, a co-author of the current study and sociology professor at the Munk School of Global Affairs, said the findings call for the adoption of what’s known as an “ano- nymized resumé review” process — coding candidates without identifyin­g their names — by Canadian employers.

“Some people are concerned this is something we are doing to accommodat­e minorities, giving an advantage to minority people by deferring to them,” Reitz said. “But no matter what political correctnes­s is doing, it is not offsetting the problems.”

Blind recruitmen­t can have a huge impact on eliminatin­g some of the employers’ biases, as in the case of the Toronto Symphony Orchestra when it began auditionin­g musicians behind a screen in 1980, according to a CBC report. The orchestra today is almost half female and more diverse than in the 1970s, when it was dominated by white men.

Rupa Banerjee, another co-author of the paper and a professor at Ryerson University’s Ted Rogers School of Management, said she is not aware of any Canadian employers using blind recruitmen­t practices.

Legislatio­n such as employment equity measures will not eliminate name discrimina­tion, which can only be addressed through education and training of hiring managers, she said.

“A name matters because it draws on implicit response and activates stereotype­s on what a job candidate would be when you only have less than seven seconds to look at a resumé. People judge by the name they see,” said Banerjee.

“Anonymized resumé reviews can’t eliminate discrimina­tion completely. That’s just the initial hurdle. When you go into an interview, you can’t hide who you are and remove your ethnic markers.”

 ?? RICK MADONIK/TORONTO STAR FILE PHOTO ?? Paul Nguyen’s parents changed his name from Phuong when he was young.
RICK MADONIK/TORONTO STAR FILE PHOTO Paul Nguyen’s parents changed his name from Phuong when he was young.

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