Toronto Star

Fake parking ticket emails resurface

- AZZURA LALANI STAFF REPORTER

Emails masqueradi­ng as originatin­g from parking giant Impark have been making their way to Torontonia­ns’ inboxes, asking them to pay parking fees they haven’t incurred. “We have no way of knowing how many people received these emails,” said Impark’s senior vice-president Julian Jones in an email to the Star.

“The individual­s who have received the emails appear to be random individual­s, and do not match any list of Impark customers,” Jones said.

At a first glance, the emails seem legit. They have the black and red Impark logo and at the bottom is a copyright and an option to unsubscrib­e from the message.

There is a ticket number, the violation, fine and amount due, but the text in the email is riddled with typos.

“The City of Toronto records indicate that a parking tickets issued to the vehicle described below has not been paid. This fines and applicable penalties area past due and must be paid within the next 10 business days,” it reads.

Hyperlinks offer to take the email recipient to see photos “taken by the bylaw officer who issued (the) ticket.”

This is the second time in as many months that a fake email issue has cropped up for Impark. In early December, a similar email was circulatin­g around Canada. It was sent to residents in areas such as Vancouver and Montreal.

Jones’ advice for anyone receiving the emails is not to click on any of the links and to delete them immediatel­y.

“We do not correspond via email regarding patrol or enforcemen­t. Any unexpected email correspond­ence regarding parking enforcemen­t, apparently coming from Impark, should be treated as fake email.” If you’ve received these emails or have been the victim of this scam, please contact reporter Azzura Lalani at alalani@thestar.ca.

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