Toronto Star

Majority of U.S. homes cut the landline cord

Most homes solely reliant on cellphone service for the first time, government survey shows

- ANICK JESDANUN THE ASSOCIATED PRESS

NEW YORK— Deborah Braswell, a university administra­tor in Alabama, is a member of a dwindling group — people with a landline phone at home.

According to a U.S. government study released Thursday, 50.8 per cent of homes and apartments had only cellphone service in the latter half of 2016, the first time such households attained a majority in the survey.

Braswell and her family are part of the 45.9 per cent that still have landline phones. The remaining households have no phone service at all.

More than 39 per cent of U.S. households — including Braswell’s — have both landline and cellphone service. The landline comes in handy when someone misplaces one of the seven cellphones kicking around her threestore­y house in a Birmingham suburb. “You walk around your house calling yourself to find it,” she says.

It’s also useful when someone breaks or loses a cellphone.

A similar consumer trend has played out in Canada. In 2015, for the first time more Canadian households subscribed exclusivel­y to mobile wireless services (20 per cent) than to landline telephone services (14 per cent), according to the Canadian Radio-television and Telecommun­ications Commission.

The patterns Renters and younger adults are more likely to have just a cellphone, which researcher­s attribute to their mobility and comfort with newer technologi­es.

The in-person survey of 19,956 U.S. households was part of the Centers for Disease Control and Prevention’s National Health Interview Survey, which tracks landline use in order to assure representa­tive samples in ongoing health studies.

The survey has a margin of error of plus or minus 1 percentage point.

Cellphone-only homes south of the border have other commonalit­ies. “Wireless-only adults are more likely to drink heavily, more likely to smoke and be uninsured,” even after factoring for age and income, says Stephen J. Blumberg, the study’s coauthor (and a landline user himself ).

“There certainly is something about giving up a landline that appeals to the same people who may engage in risky behaviour.”

The survey doesn’t get into why people ditch or keep landlines, though landline users cited a number of reasons for hanging on in phone interviews and email exchanges with The Associated Press. No choice

Plenty of people would get rid of their landlines if they could. It goes beyond complaints about cellular reception at home.

Joe Krkoska, a supply chain director, needs a traditiona­l copper wire for his home security system in Zionsville, Ind. Getting rid of the line would require crews to drill holes in his home and put batteries in the bedroom. No thanks, he says.

Chris Houchens, who works in sales and marketing, says his phone company forces him to get a landline with Internet service. There’s no cable TV alternativ­e where he lives in rural Smiths Grove, Ky.

And those who could drop phone service might pay more after losing package discounts. Martin Axel, a retired hospital administra­tor in Seal Beach, Calif, says dropping the landline would increase his cable bill by more than $40 a month. Emergencie­s Traditiona­l copper phone lines have their own power supply, so those landlines still work during blackouts. Internet-based phones through the cable or phone company aren’t true landlines, although the CDC counts them that way.

The Internet modem for these phones still needs power.

Both kinds of landline phones are more dependable for 911. Even if you can’t give dispatcher­s your home address, they would often have that already.

Cellphones primarily use GPS for location, which means the dispatcher might know which building you’re in, but not the specific floor or apartment.

For that reason, Trey Forgety of the non-profit National Emergency Number Associatio­n recommends landlines for those who live alone and have a disability or medical condition. He says cellphone location accuracy is improving, but there’s still work to be done. Spam magnets In many households, the landline is a honey trap for telemarket­ers.

“We never use the landline, and the only calls I get on it are from someone looking to sell me something,” says Matt Lawrence, a management consultant in O’Fallon, Mo.

On the other hand, it’s comforting to have a device just for calls — without “all of the irritating bells and whistles of smartphone­s,” says Brad Cooney, a Navy veteran in Brandon, Miss.

“I can shut the (cell) phone off and still have a landline if someone needs to call me.” Phone nostalgia The landline hearkens to an era in which a number is tied to a family and not an individual. You can call your parents’ home and not play favourites in choosing Mom or Dad. Children can talk to Grandma at once from separate phone extensions.

“My parents had landlines, as did their parents,” says Axel, the landline user in Seal Beach. “It’s probably a habit. It just feels more comfortabl­e to me.”

Cynthia Dibblee, a retired teacher who lives in Merced, Calif, has elderly parents who “can’t remember our cell numbers but know the landline by heart.”

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