Toronto Star

From lawsuits to scandals: A timeline of Uber’s rough ride this year

Tracing the mounting woes that led to the resignatio­n of founder Travis Kalanick

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Uber has had a rough year, largely of its own making. There have been lawsuits, allegation­s of sexual harassment and a profanity-laced outburst by CEO Travis Kalanick that was caught on video. On Wednesday, he resigned under investor pressure.

Jan. 28: After U.S. President Trump releases his first executive order on immigratio­n, New York taxi drivers protest by refusing to pick up passengers at Kennedy Airport for an hour. Protesters say Uber tries to capitalize by picking up passengers anyway, prompting a Twitter protest urging people to delete Uber’s app.

Feb. 2: Uber CEO Travis Kalanick quits President Trump’s council of business leaders amid mounting pressure from employees and customers over the immigratio­n order.

Feb. 19: A former Uber engineer, Susan Fowler, discloses sexual harassment and sexism claims in a blog post about her year at Uber. Fowler says her boss propositio­ned her and higher-ups ignored her complaints. Kalanick calls the accusation­s “abhorrent,” hires former U.S. attorney general Eric Holder to investigat­e.

Feb. 23: Waymo, a self-driving car company spun off from Google, sues Uber. Waymo alleges that Anthony Levandowsk­i — a former top manager for Google’s self-driving car project — stole pivotal technology from Google before leaving to run Uber’s self-driving car division.

Feb. 28: A video emerges of Kalanick arguing with an Uber driver. It includes yelling and profanity and ends with a combative Kalanick dis- missing the agitated driver’s claims that sharp reductions in fares forced him into bankruptcy. Kalanick admits he needs leadership help. March 3: The New York Times reveals that Uber used a phoney version of its app to thwart authoritie­s in cities where it was operating illegally. Uber’s so-called Greyball software identified regulators who were posing as riders and blocked access to them. The U.S. Justice Department is investigat­ing.

March 19: Uber’s president, Jeff Jones, resigns less than a year after joining the company. He tells the tech blog Recode that his approach to leadership is at odds with what he experience­d at Uber.

April 18: Sherif Marakby, a global vice-president leading Uber’s selfdrivin­g program, leaves Uber.

April 27: Levandowsk­i says he is stepping aside while Uber defends itself against Waymo allegation­s.

May 11: A federal judge rejects Uber’s request for arbitratio­n and refers Waymo’s case to the U.S. Attorney’s Office for a possible criminal investigat­ion. Days later, the judge bans Uber from using Waymo technology.

May 26: Kalanick’s mother dies in a boating accident. May 30: Uber fires Levandowsk­i. May 31: Uber’s finance chief Gautam Gupta says he will leave the company in July.

June 6: Uber fires 20 people after a law firm investigat­es complaints of harassment, bullying and retaliatio­n. Fifty-seven of 215 complaints are still under investigat­ion.

June 11: Uber’s board meets with Holder and adopts a series of recommenda­tions based on his report.

June 12: Emil Michael, Uber’s senior vice-president for business and a close ally of Kalanick, leaves the company.

June 13: Kalanick tells employees he’s taking a leave. Uber’s board releases Holder’s recommenda­tions, including removing some of Kalanick’s responsibi­lities, replacing Uber’s chairman and founder, Garrett Camp, with an independen­t chairman and cultural and policy changes, from establishi­ng an effective complaint process to recruiting more diverse applicants to prohibitin­g alcohol and drug use during work hours.

June 20: Uber embarks on “180 days of change,” seeking to persuade riders and investors that it is a company with a conscience and a heart. The first move was allowing riders the ability to give drivers tips through the Uber app, something that Kalanick had resisted.

June 21: Kalanick resigns under pressure from investors and the board. He will stay on the board.

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