Toronto Star

Facebook still approving discrimato­ry housing ads

Company says a ‘tech failure’ led to excluding users by race

- JESSICA GUYNN USA TODAY

SAN FRANCISCO— Facebook is still allowing people to place discrimina­tory housing ads that exclude users by race.

Following an investigat­ion from ProPublica in 2016, the giant social network pledged it had built a system to stop Facebook advertiser­s from targeting housing ads to white people only in what would likely be a violation of U.S. federal law.

Last week, the news organizati­on says it was able to buy dozens of rental-housing ads on Facebook that were not shown to African Americans, mothers of high school kids, people interested in wheelchair ramps, Jews, expats from Argentina and Spanish speakers.

Each ad was approved within minutes, said ProPublica, which targeted these user groups because they are protected under the federal Fair Housing Act. One ad for an apartment rental that excluded African Americans, Asian Americans and Spanish-speaking Hispanic audiences was approved in under a minute.

Ami Vora, VP of product manage- ment at Facebook, blamed a “technical failure” and said in an emailed statement that the company has flagged millions of ads in the credit, employment and housing categories.

This is just the latest incident in which Facebook has failed to police discrimina­tory advertisin­g. The revelation also comes as the company is taking heat from Washington after hundreds of fake accounts out of Russia injected inflammato­ry ads on politicall­y divisive issues into unsuspecti­ng Facebook users’ news feeds during the U.S. election.

There are three areas in which U.S. federal law prohibits discrimina­tory ads: housing, employment, credit.

“This was a failure in our enforcemen­t and we’re disappoint­ed that we fell short of our commitment­s,” Vora said. “The rental housing ads purchased by ProPublica should have but did not trigger the extra review and certificat­ions we put in place due to a technical failure.”

At its scale, Facebook, which has more than two billion monthly active users, relies heavily on automated software to sell ads and to monitor activity on the social network. And that increasing­ly is landing the company in hot water, from violence on its streaming service, Facebook Live, to racial targeting of ads.

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