Toronto Star

Pros predict the best savings

4K TVs, video-game consoles and travel are expected to provide the most bang for your buck

- BRENT JOLLY

Consumers eager to shop this Black Friday should be happy with the treasure trove of deals and discounts on a diverse range of goods and services, including tech, toys and travel.

Multiple retail analysts expect deep discounts on 4K television sets to be one of the most notable hallmarks of this year’s Black Friday.

“There’s going to be a big rush on them this year,” says Jeff Novak, brand director with RedFlagDea­ls.com, which is an online coupon site owned by Yellow Pages Group.

“It’s possible we might see sub-$500 (for a) 50-inch (screen), which would be huge.”

In addition to television­s, Novak says he expects to see significan­t discounts on some older video-game consoles.

These include the Xbox One, which has recently been supplanted by the new Xbox One X.

In order to make these older consoles more interestin­g to tech-savvy consumers, Novak says shoppers can expect to see older consoles bundled with extra games and/or controller­s.

Barry Choi, a Toronto-based personal finance expert, agrees new television­s are likely to provide shoppers with the best value on Black Friday this year. Another area he sees drawing the attention of bargain-hungry Canadian consumers is travel.

“By the end of November, Canadians are starting to realize the long, cold days of winter that are fast approachin­g,” Choi says.

“That creates a strong interest for resorts and other travel destinatio­ns to get a jump start on attracting tourist dollars.”

Choi says he expects companies, such as Sunwing, to go all-out on Black Friday.

It’s expected the travel group will set up a series of Black Friday weekend-long “pop up” stores, with visiting customers receiving exclusive deals on flights and resort vacations.

In addition to travel groups, Choi says U.S. tourism bureaus are increasing­ly offering big discounts to attract Canadian consumers seeking refuge from frigid temperatur­es.

In particular, the Orlando, Fla., tourism bureau has recently launched a campaign with advertisem­ents on GO Transit and other public transit outlets in Southern Ontario.

It hopes to entice winter-worn Canadians to its sandy beaches.

Indeed, the sale of “specialize­d experience­s” is an emerging retail trend gaining fast traction this Black Friday, says Kenneth Wong, a professor of marketing at Queen’s University in Kingston, Ont.

“Generally, we see that millennial (consumers) have a preference for experience­s over products,” he says.

“Whether that is something like travel or simply an engaging shopping experience, retailers see that the idea of ‘an experience’ sells.”

Lynn Duffy, senior manager of strategic insights with the DAC Group, says customers in search of a good deal should pay close attention to opportunit­ies provided to them by their pre-existing loyalty programs.

One example of a loyalty program offering customers specialty discounts comes from American Express. In advance of Black Friday, it is offering its cardholder­s an exclusive shopping experience, with deep discounts, at clothing retailer J.Crew.

“Customers who can take advantage of these benefits will be the winners on Black Friday,” Duffy says.

That’s an important reminder for price-sensitive Canadian shoppers. But ultimately, where should consumers search for the best deals this year — online or in traditiona­l brickand-mortar stores?

The answer is both, says Alan Middleton, a marketing professor at Toronto’s York University. He says more and more retailers have improved their e-commerce platforms and solidified their supply chains over the last few years in order to meet the growing demand from consumers wanting to shop online.

Neverthele­ss, retailers, he says, are keen to entice consumers into traditiona­l brick-and-mortar stores in order to provide them with a “shopping experience.” This can be done, for example, by offering specialize­d discounts or coupons, often beamed directly to a shopper’s cellphone through apps, emails or text alerts.

Maintainin­g balance between online and in-store sales on Black Friday is important for retail outlets in Canada because Canadians, unlike Americans, tend to do their homework online, searching for the best prices for products before heading out to purchase them in-store.

“Research shows that Canadians tend to be leaders in online investigat­ion and laggards in online purchases,” Middleton says.

While this cultural nuance is everevolvi­ng, as more Canadians begin to increasing­ly trust online shopping, one discrepanc­y that will remain constant this Black Friday is that Canadian shoppers will continue to see higher sticker prices on products such as books. Despite that small annoyance, Novak says he expects Canadian consumers to see continued growth in Black Friday sales in many sectors for several years to come.

“It’s a great time to get the holidays shopping season’s most in-demand products, like children’s toys, before they sell out,” he says. “Black Friday in Canada is about a lot more now than just finding deals on vacuum cleaners and stocking stuffers.”

“Research shows that Canadians tend to be leaders in online investigat­ion and laggards in online purchases.” ALAN MIDDLETON MARKETING PROFESSOR AT YORK UNIVERSITY

 ?? ANDREW FRANCIS WALLACE/TORONTO STAR FILE PHOTO ?? Black Friday shoppers make their way through Toronto’s Eaton Centre last year. This year, many predict that deeply discounted TVs will be the biggest sellers.
ANDREW FRANCIS WALLACE/TORONTO STAR FILE PHOTO Black Friday shoppers make their way through Toronto’s Eaton Centre last year. This year, many predict that deeply discounted TVs will be the biggest sellers.
 ?? PAUL J. RICHARDS/AFP/GETTY IMAGES FILE PHOTO ?? Umer Gonzalez loads his big-screen TV into his car in Fairfax, Va.
PAUL J. RICHARDS/AFP/GETTY IMAGES FILE PHOTO Umer Gonzalez loads his big-screen TV into his car in Fairfax, Va.

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