Toronto Star

Timmies prices likely to go up after backlash

As company comes under fire over cuts amid wage increase, analysts predict costs will rise

- MICHAEL LEWIS BUSINESS REPORTER

At least one analyst believes Tim Hortons customers will ultimately pay more for their double-doubles after a backlash sparked by cuts to employee benefits by some franchise owners linked to the increase in Ontario’s minimum wage.

“We believe that (Tim Hortons’ parent, Restaurant Brands Internatio­nal Inc.) will eventually allow some menu price increases and franchisee­s will make adjustment­s,” Peter Sklar, retailing analyst at BMO Capital Markets, said in a note to investors Thursday.

He said stock in Restaurant Brands Internatio­nal (RBI) has come under pressure due to negative media reports related to cost control steps by franchisee­s, including cutting employee hours, eliminatin­g paid breaks and reducing the subsidy of employee benefits.

“These measures have been perceived negatively by the press, with the media painting the franchisee­s as villains, and the Ontario government referring to certain franchisee­s as ‘bullies,’ ” Sklar wrote in his note.

There has also been a social media movement to boycott some Tim Hortons franchises.

“While the direct impact on profitabil­ity is at the franchisee level and should not impact RBI’s corporate results (as royalties are based on revenue, not profits), there are still two potential negatives related to the minimum wage increase and resultant public backlash,” he wrote.

“First, as franchisee­s have reduced employee hours, there may be longer lines in (Tim Hortons) stores, resulting in weaker financial results. Second, if Canadians are sympatheti­c to the TH employees and the consumer boycott is meaningful and sustained, it could also impact sales.” On Jan. 1 the minimum wage in Ontario increased to $14 per hour from $11.60, a 21-per-cent jump, which along with other labour law changes, will cost the average franchise owner more than $200,000 per year, the Great White North Franchisee Associatio­n estimates. The associatio­n was formed in 2017 to combat what it calls mismanagem­ent by Tim Hortons corporate parents.

RBI, which is majority owned by Brazilian investment company 3G Capital, controls the Tim Hortons menu board and pricing.

A spokespers­on for the associatio­n said it now represents 60 per cent of Tim Hortons franchise owners across the country and has had no indication that RBI will allow menu price increases. She said the associatio­n also wants RBI to lower prices for food and other materials it supplies to the outlets.

An analysis by Bloomberg Intelligen­ce said RBI, focused on controllin­g franchise costs, is unlikely to allow any price increase until lawsuits filed by franchise owners against corporate owners relating to pricing and other issues are resolved.

A spokespers­on for RBI, which also controls Burger King and Popeye’s Louisiana Kitchen, did not immediatel­y respond to a request for comment.

 ?? STEVE RUSSELL/TORONTO STAR ?? Cost control steps by Tim Hortons franchisee­s, such as cutting hours, eliminatin­g paid breaks and reducing benefits, has sparked public backlash.
STEVE RUSSELL/TORONTO STAR Cost control steps by Tim Hortons franchisee­s, such as cutting hours, eliminatin­g paid breaks and reducing benefits, has sparked public backlash.

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