Toronto Star

What’s good for Amazon is not good for Toronto

- ERIC STARKMAN OPINION

As a former Torontonia­n who still cares deeply about my birthplace, I’m hopeful that Amazon.com Inc won’t choose to locate its second headquarte­rs in the region.

Mayor John Tory thinks Toronto “made the playoffs,” being named one of 20 cities on Amazon’s short list, but it’s a tournament the city would win if it lost. Heed the counsel of Seattle-based columnist Timothy Egan: “Be careful what you wish for.”

Amazon derives its success because of its deliberate Darwinian culture that encourages combativen­ess and pits employees against each other. It is a fundamenta­lly ruthless and predatory company. Seattle residents have a name for the sorts of people it attracts: “Amholes.”

A major company’s toxic culture can spread like a cancer and adversely impact the behaviours of other corporatio­ns in its shadow. Consider this insight from Canadian Stacey Tozer, a former BlackBerry sales rep in Seattle, who took a 75-per-cent pay cut to work at a Waterloo startup.

“As much as I love Seattle, it was an individual­istic, career-driven situation,” Tozer told the New York Times. “(Waterloo), it’s not about competitio­n. It’s about building a community helping companies grow.”

Amazon has to pay top dollar to attract employees, which will drive up wages and make it more difficult for other Toronto start-up companies to attract or retain employees. Multiple studies have shown that startups and small businesses generate considerab­ly more job growth than big corporatio­ns. So that while Amazon claims its second headquarte­rs will generate 50,000 technology jobs, the compa- ny may ultimately be responsibl­e for hindering even more job generation.

Amazon is a notoriousl­y lousy corporate citizen. The IRS is pursuing the company for allegedly owing $1.5 billion in unpaid taxes, the European Union in October hit the company with a $294-million tax bill, and last month Amazon had to pay $118 million to settle an Italian tax probe. It’s only been in recent years that Amazon and Bezos have supported local Seattle charitable efforts, following years of criticism.

For insight on how Amazon will impact Toronto, Mayor Tory should visit San Francisco and interview some longtime working-class residents. Good luck finding them: Rents have become so prohibitiv­ely high that many were driven out of the city.

San Francisco, once a mecca for idealistic do-gooders, has become a soulless city overrun with overpriced, single-origin coffee bars, artisanal ice cream shops and pretentiou­s restaurant­s charging mega dollars for measly portions, albeit organic and locally sourced.

Toronto’s homeless advocates should be especially concerned about an Amazon presence. Silicon Valley’s invasion of San Francisco worsened the city’s already chronic homeless problem. “Tech bros” — the industry is mostly male — are notorious for their disdain for the downtrodde­n. They also are known for their sexism and, increasing­ly, sex orgy parties.

Kudos to Toronto for not offering Amazon any tax breaks, which clearly aren’t a determinin­g factor. Detroit and Michigan offered to let the company forgo taxes for decades, and Amazon still gave the Motor City a thumbs-down.

Ontario’s more humane and protective labour laws could pose a problem: Washington is an “at will” employment state, meaning a company can fire someone without establishi­ng cause. Ontario Human Rights Commission better bulk up mightily if Amazon comes to town.

Amazon’s reality show search for a second headquarte­rs is a very harmful PR stunt, an example of its culture promoting ruinous combativen­ess. How humiliatin­g for Detroit that Amazon has declared the region so lacking in talent they wouldn’t locate there even if they could legitimate­ly get away without paying taxes. That’s going to make other major companies think twice before locating there.

Toronto is a world-class city and it doesn’t need to genuflect to Amazon, or any other company, to attract business. Mayor Tory should maintain his dignity and stop obsequious­ly courting the company. Amazon is quite experience­d with site selection, and where it locates its second headquarte­rs will be determined by reams of “Big data” that no city or region can influence.

Toronto should consider itself blessed if it isn’t chosen.

Silicon Valley’s invasion of San Francisco worsened the city’s already chronic homeless problem. “Tech bros” — the industry is mostly male — are notorious for their disdain for the downtrodde­n

 ?? CHRISTOPHE­R MILLER/THE NEW YORK TIMES ?? The biospheres at Amazon’s headquarte­rs in downtown Seattle in October. Amazon’s hunt for a second headquarte­rs city has been narrowed down from 238 bids to 20 finalists, including Toronto.
CHRISTOPHE­R MILLER/THE NEW YORK TIMES The biospheres at Amazon’s headquarte­rs in downtown Seattle in October. Amazon’s hunt for a second headquarte­rs city has been narrowed down from 238 bids to 20 finalists, including Toronto.
 ??  ?? Eric Starkman is a former business reporter with the Star and other major newspapers in the U.S. and Canada. He also managed a PR and crisis communicat­ions firm in New York and San Francisco. Starkman lives in Los Angeles where he is writing a...
Eric Starkman is a former business reporter with the Star and other major newspapers in the U.S. and Canada. He also managed a PR and crisis communicat­ions firm in New York and San Francisco. Starkman lives in Los Angeles where he is writing a...

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