Toronto Star

Lawsuit claims security guards underpaid

$25M class-action suit alleges Garda misled employees on overtime

- SARA MOJTEHEDZA­DEH WORK AND WEALTH REPORTER

An Ontario-based company owned by security giant Garda failed to appropriat­ely compensate employees and misled them about the existence of a so-called averaging agreement to avoid paying overtime, a proposed $25-million class-action lawsuit claims.

According to the class action, which requires court approval to proceed, Garda subsidiary Primary Response also instructed security guards to arrive15 minutes before their official start time to perform unpaid duties and made illegal deductions from their paycheques for uniform expenses.

“This is about defending core employment standards protection­s for a group of precarious workers facing well-documented barriers to enforcing their rights,” said Joshua Mandryk, a lawyer with Toronto-based labour law firm Goldblatt Partners, which initiated the suit.

“Although the law is quite clear, off-the-clock work and unpaid overtime similar to that alleged in this case are all too common in our economy. We hope this case sends a strong reminder that ‘off-the-clock’ time required by an employer is work which must be compensate­d.”

The statement of claim was served Tuesday. Garda is the sole owner and operator of Primary Response after purchasing the company, which employs around 2,000 security guards across Ontario, earlier this year.

The proposed class action spans from August 2016 to the date it receives certificat­ion from the courts.

Primary Response directed the Star to Garda when asked to comment on the suit.

In an emailed statement, a spokespers­on for Garda said “the alleged accusation­s happened under the previous ownership.

“The judicial process will follow its course, therefore GardaWorld will not comment further,” the statement said.

Representa­tive plaintiff Kionna Horner worked for the com- pany Primary Response as a security guard at Conestoga College in Kitchener between 2016 and June 2018.

In a statement, she said she was stepping forward because she “witnessed firsthand how many security guards were afraid to file individual employment standards complaints.

“By joining together to file this lawsuit, we can stand up for our rights without fear of reprisal.”

Worker advocates have raised concerns that precarious­ly employed workers across many sectors do not file complaints for fear of reprisal.

Mandryk said the ministry had already issued numerous orders to Primary Response to pay thousands of dollars in unpaid wages following complaints made by workers.

Overtime averaging agreements allow workplaces to average employees’ excess hours over a fortnight, limiting their entitlemen­t to time-andhalf pay when they work more than 44 hours a week.

The agreements require approval from the Ministry of Labour, which the Goldblatt class action says Primary Response was denied last year after its first agreement expired.

The statement of claim says the company “unlawfully concealed” that fact from workers and then continued to average their overtime hours.

It also alleges Primary Response failed to accurately monitor and record employees’ hours and failed “to compensate the class members as required for all hours worked.”

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