Toronto Star

THESE TORONTO CREDIT UNIONS ARE INVESTING IN A BETTER WAY TO BANK

The Readers’ Choice Awards are game-changers for Toronto businesses. Here, 2019 winners of the Credit Union distinctio­n share the impact of the award

- By Sarah Evans, Readers’ Choice Awards Editor

1. Best Credit Union Diamond Winner: Luminus Financial

Unlike a traditiona­l bank, Luminus Financial aims to provide a more personaliz­ed approach to finances for its 5,500 members. “Winning the Readers’ Choice award solidified the reason why Luminus Financial exists: to provide ‘clearly better banking’ to anyone living or working in Ontario,” says chief executive officer George De La Rosa. Managing assets close to $200 million, the credit union opened a unique financial hub at the base of Yonge Street in Toronto. “It gives our members an opportunit­y to catch up with the staff, talk about their financial needs, and get the financial advice that they’re looking for,” says De La Rosa.

2. Best Credit Union Platinum Winner: Meridian Credit Union

Meridian Credit Union has grown rapidly since look on its first member. Now Ontario’s largest credit union, Meridian Credit Union boasts over 370,000 members who have access to 90 branches across the province. “We’ve launched award-winning campaigns and products like Price Drop, a free service that automates the traditiona­lly time-consuming process of price matching for retail purchases,” says Scott Windsor, vice-president of corporate communicat­ions at Meridian. “We continue to hear about new ways that we can adapt to better meet the changing circumstan­ces and needs of our membership.”

3. Best Credit Union Gold Winner: DUCA Credit Union, Richmond Hill

The motto of this forward-thinking credit union is simple: “profits with a purpose.” That ethos informed the institutio­n’s push to become certified as a B-Corp organizati­on, a global first for a credit union, and its popular bonus share program, which sees some profits distribute­d among members. Though a single branch of the DUCA Credit Union opened its doors in Toronto back in 1954, there are now 16 branches dotting Southern Ontario — including the award-winning Richmond Hill team — that serve more than 70,000 members.

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