Toronto Star

>SIGNS OF TRAUMA AMONG EMPLOYEES

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Here are some warning signs to help you intervene before your organizati­on sustains irreparabl­e damage.

People dig in and resist when asked to change.

They cling to their competency zones.

They seem angry, aggressive and difficult.

They resort to self-destructiv­e behaviours.

They insist they are “fine” or are uncharacte­ristically silent.

Leaders behave in un-leaderlike ways.

People become polarized into opposing camps.

Source: Diana Hendel and Mark Goulston

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