Toronto Star

Travel insurance in pandemic times

- JESSICA WYNNE LOCKHART

The most underwhelm­ing element of any holiday is buying travel insurance. Unless you have a pre-existing condition necessitat­ing special coverage (and yes, that includes sansluggag­ephobia, the intense fear of losing your bags), it often feels like a chore. Yet, buying travel insurance is critical to ensuring you’re covered abroad, particular­ly in the pandemic era.

“Thinking of travel insurance as just something to check off your list, along with packing toothpaste, can be a little problemati­c,” says Will McAleer, executive director of the Travel Health Insurance Associatio­n of Canada (THIA). “You need to make sure you’re getting the right protection for you.” Here are a few pointers to do just that.

Find a policy tailored to your trip

Before purchasing your policy, you’ll need your dates of travel and destinatio­ns, of course — but you’ll also need to know what’s on the agenda. Planning to lay on the beach? A basic plan will probably do you. But suppose you might want to spontaneou­sly skydive or bungee jump? Your adventurou­s streak will cost extra. Special policies are typically required for activities such as skiing and cruising.

Don’t just rely on online quotes

McAleer says it pays to read the fine print and understand exactly what will and won’t be covered. For example, it may be difficult to determine the point at which “hiking” turns into “mountain climbing,” or when “off-piste skiing” becomes truly out of bounds (which is often illegal and therefore not covered).

Different insurers will also have different definition­s of when a preexistin­g condition is considered stable. When in doubt, call the insurer’s toll-free number and ask for a custom quote.

Consider insurance even if you’re travelling domestic

Airport chaos is far from over, with delayed flights, missed connection­s and lost bags still plaguing travel. While Canadian airlines have some compensati­on built into their conditions of carriage, cashing in on them can be time-consuming. If you’ve got an internatio­nal or domestic insurance policy and your flight gets cancelled, you can head straight to a hotel while everyone else lines up for meal vouchers and settles in for the night on the airport floor.

You’ll also get better coverage. WestJet, for example, only offers up to $250 for expenses incurred if baggage is delayed. In contrast, most insurers will offer upwards of $1,000, with the option to add on big-ticket items like engagement rings and sports equipment. Insurance can also be a saviour if, say, an airline attendant accidental­ly spills a drink on your laptop, and if you run into more serious situations not covered by your provincial health care plan, such as dental emergencie­s and evacuation­s.

Determine what level of COVID coverage you want

With pandemic-related requiremen­ts changing seemingly neardaily, one of THIA’s “golden rules” is to ask your provider about extended coverage options for COVID-19, recent policy updates, and whether you’re eligible for extended coverage if you’re vaccinated.

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