Toronto Star

Volunteers needed more than ever

- MÉLANIE VALCIN AND MEGAN CONWAY CONTRIBUTO­RS MÉLANIE VALCIN IS CEO OF UNITED FOR LITERACY. MEGAN CONWAY IS PRESIDENT & CEO OF VOLUNTEER CANADA.

Every moment matters. For organizati­ons that co-create community well-being in Ontario, this has never been more true. In the face of urgent challenges — such as the rising costs of living, an aging population, social isolation and the climate crisis — it’s more important than ever to find ways to volunteer.

Connecting to pressing issues across our communitie­s, country and planet by sharing our time, skills, empathy and creativity is fundamenta­l to meeting this moment.

Today, 40 per cent of charities report a lasting increase in demand for services, and more than a fifth of Canadians (22 per cent) expect to rely on them for basic needs, according to the “Canada Helps Giving Report 2023.” At the same time, Canada has seen a historic decline in volunteers, with 55 per cent of charities reporting fewer volunteers than before the pandemic.

Changes to volunteer capacity has limited their return, and difficulti­es in recruiting and retaining consistent volunteers are causing concerns of further program closures. Ontario needs a renewed commitment to volunteeri­ng and a plan to support it, now.

Without volunteers, organizati­ons like United for Literacy (formerly Frontier College) would not exist. Bringing literacy to communitie­s throughout Canada since 1899, today nearly 50 per cent of its programs couldn’t run without volunteers. The trend in declining literacy levels accelerate­d over the past four years, and the need for support, especially for youth, has now exploded.

In Ontario alone, United for Literacy supports nearly 10,000 learners with the help of over 900 volunteers in more than 1,500 placements; they are necessary to the well-being of communitie­s and meeting increased demand in the post-pandemic era.

Yet today, as more people work remotely, fewer volunteers are regularly in the vicinity of where inperson programs run. Canadian Heritage reports that people under 30 now make up over 40 per cent of Canada’s population. We know this generation is more digitally connected than any previous group.

To re-engage and recruit more volunteers, we are changing the ways we approach and engage with all ages.

Growing a hybrid approach of inperson volunteeri­ng augmented with online learning, we expand opportunit­ies as well as reach. Volunteeri­ng can now happen in a moment from your desk, wherever that happens to be.

Virtual volunteeri­ng also enables organizati­ons to serve communitie­s where they don’t have a local presence. Increasing access in more rural locations is why United for Literacy introduced a National Online Adult Learning (NOAL) program.

In addition to underpinni­ng important services, volunteeri­ng makes a significan­t difference in our own lives, like helping boost our mental-emotional health. By creating a strong bond of respect and mutual learning, volunteeri­ng supports an empathetic connection through mentorship, shared opportunit­ies and joyful experience­s.

For example, at United for Literacy’s Homework Club in Toronto’s Regent Park, the connection­s between university student tutors and elementary student learners are palpable. Absorbed in the moment, tutors and learners both know they matter.

As well, working together with someone from a different background, culture, or life experience, or with a different learning style, helps build connection between people and communitie­s. By committing to volunteeri­ng, we strengthen inclusion and belonging, and contribute moment by moment to the quality of life we all strive for.

To further support volunteers and the organizati­ons that rely on them to address our collective challenges, Volunteer Canada is developing and implementi­ng a National Volunteer Action Strategy and is hopeful for an investment from the federal government.

During this National Volunteer Week, we celebrate volunteers and their importance to our nation’s well-being. Whatever we can contribute is valued and needed. Right now, every moment matters.

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