Vancouver Magazine

City Informer

- Stacey McLachlan BY Byron Eggenschwi­ler ILLUSTRATI­ON BY Got aquestion for City Informer? stacey.mclachlan@vanmag.com

Our intrepid reporter answers that age-old question: just who is the voice of the SkyTrain?

babies recognize their own mother’s voice even before they’re out of the womb. For SkyTrain passengers—who, heading home after a Friday night on the town, are often acting like babies— it’s the soothing tones of station announceme­nts (all together now: “The next station is: Main Street– Science World”) that light up the neural pathways in the brain and provide comfort in this cold, cruel world. No matter if your seatmate is a profession­al-grade manspreade­r or watching the Entourage movie on his phone without headphones, the Voice provides reassuranc­e that you’re on your way to a better place. (Unless your ‘nal destinatio­n is Gateway, in which case things are clearly not going great for you right now.)

In these post-Siri times, one might assume that only a robot could deliver such consistenc­y and cheer when describing public transit. But there is, in fact, a real person—nay, a wizard— behind the curtain. And it’s Calgary’s own Laureen Regan: an entreprene­ur who is also the honorary vice consul for trade and investment for Ireland.

How did aCeltophil­e Albertan wind up with my dream job of narrating Vancouveri­tes’ daily commutes? As amember of the Calgary business community, she knew someone at Interalia, a Calgary company who does automation for transit systems all over the world and had their eyes set on Vancouver’s new Millennium Line. They tapped Regan to record a demo for their bid, and a few months later TransLink signed the deal, requesting Regan’s silkysmoot­h pipes for the ‘nal product in 2002. And lo, a star was born. Since then, she’s also become the voice of transit systems in Oakland, San Francisco, Salt Lake City and her hometown. Years later, she returned to record the new Canada Line and Evergreen stations (her comeback albums, if you will) and freshen up her Expo and Millennium Line hits (her best-of mix).

But before Regan took on the prestigiou­s role of “SkyTrain Voice Lady,” BC Transit employee Karen Kelm was the original star of our rail system from its Expo launch through to 2001. If you’re missing her iconic pronunciat­ion of “Nanaiiiimo,” don’t fret: last year she recorded an album from a musical she wrote called Like a Fly in Amber, the perfect remedy if you’re hankering for those dulcet tones of yesteryear.

e Voice provides reassuranc­e that you’re on your way to a better place.

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