Vancouver Sun

Repair often better option than replacing

- BY ANGIE HICKS Angie Hicks is the founder of Angie’s List — www. angieslist. com — which collects local consumer reviews on everything from home repair to health care to help consumers make smart hiring decisions.

It didn’t take Amy Magan and her family of five long to realize how much help their dishwasher had been to them when it stopped working after just two years on the job.

“Five- hundred bucks for a new dishwasher wasn’t within our budget, so we tried to just limp along and handwash dishes for a while,” said Magan. “We finally broke down and called a repair guy.”

Magan’s happy she did. She was able to get her dishwasher repaired, as well as a leaky refrigerat­or, for just $ 150.

Often, homeowners with a nonworking appliance assume they have to replace it, but calling a reputable repair company first could save them big bucks.

Factors like age of the appliance, the amount of maintenanc­e it’s received over its lifespan, how much use it’s had and how well it has performed in the past will likely factor into the decision of whether to repair or replace.

Typically, if a repair will cost more than half the cost of a new appliance and the ailing unit is more than six or seven years old, it’s time to replace it.

The upside of buying new is that most appliances are more energy efficient. However, environmen­tal benefit analysis should also consider the disposal factor. Repairing an older appliance could keep it out of landfills for several more years.

Sometimes the decision is more esthetical­ly minded than environmen­tal. And here again, you can save money with repair. If you need to colour match your appliance, there are companies that match them to any desired colour scheme through an electrosta­tic painting technique that makes them look factory new.

Proper maintenanc­e will extend the life and energy efficiency of any machine, and help you put off the decision to repair or replace. Don’t overload washing machines and dryers; clean condenser coils on refrigerat­ors; always follow the factory- recommende­d preventive maintenanc­e guidelines and call a profession­al if you notice the appliance is not working correctly or making unusual noises.

“Many times, if you don’t repair it as soon as you hear the noise, it causes much more damage, which costs you more money,” said Joe Wolf, a member of the Profession­al Service Associatio­n, the independen­t U. S. trade associatio­n for appliance service technician­s.

As with any hire, check out reputation and performanc­e and get price quotes before making a decision.

Five questions to ask to determine replace or repair:

1. Is it really broken? Check the troublesho­oting section of your instructio­n manual for common problems. You may have a frayed plug, tripped circuit breaker, or a bad surge- protector outlet.

2. How old is the appliance and does it have a history of bad operation? If this is the first sign of trouble, explore your repair options first.

3. What’s the cost difference between repair and replacemen­t?

4. What will replacemen­t really cost if the new model won’t fit in your kitchen? How about those removal, installati­on and disposal costs?

5. Will energy savings offset the cost of a new appliance?

 ??  ?? Avoid overloadin­g the dishwasher.
Avoid overloadin­g the dishwasher.

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