Vancouver Sun

Immediate help needed to save tourism industry

We can get back on track by 2023, says Rick Antonson.

- Rick Antonson served as the president and CEO of Tourism Vancouver for over 21 years, and was former chair, Destinatio­n Marketing Associatio­n Internatio­nal ( based in Washington, DC).

Let’s talk about 2023. That’s the year British Columbia’s tourism industry could be fully recovered. To make it so, government must act today.

No surprise, B.C.’s 2020 tourism industry is in the tank. One estimate is a 69 per cent decline in tourism revenues from 2019. It will be difficult to regain the sustainabl­e tourism industry we once took for granted.

We want our visitors back.

We need airplanes in the skies, trains on their tracks, convention­eers convening, cruise ships in the passage, restaurant­s fully open and visitor attraction­s humming with happy tourists, locals included.

A viable 2023 envisions a return to our 19,300 working businesses in the tourism sector, ensuring 160,000 direct jobs, all generated by $21.5 billion in visitor spending. That provides $4.5 billion in tax revenues each year across all levels of government.

To achieve that, we need a return of six million overnight internatio­nal visitor arrivals.

Of course, we would all wish 2021 to be the year of full recovery. It’s not going to happen.

Even if the COVID-19 crisis abates on a favourable timeline and borders safely open, people around the world will need to find the willingnes­s, money, time, freedom and personal priority to travel again.

Yet, the stepping stone year of 2021 could see a huge increase in visitors to B.C., with their spending and resulting jobs for British Columbians. If we act now.

And 2022 could see continued growth of foreign visitors, if we do the right things soon to build toward that.

We used to say, “Most people in tourism don’t know they’re in tourism.” Now, educated by COVID-19, everyone knows the damage of a tourism downturn. If a hotel is empty, no one’s needed to clean rooms, do the laundry, fix the furnace, paint the building or pave the street out front.

We need short-term action for long-term benefits. It’s all in the recovery. Act now.

You know the story of hospitalit­y: If a restaurant is closed, no one needs the food-supply chain. Not the fishers or delivery-truck drivers. Not waiters or cooks, or someone to bus tables. No taxi drivers or those repairing refrigerat­ion units.

Here’s a hard question with an easy answer: What’s the effect on local jobs and employee spending when there are no vehicles with American licence plates filling up at our gas stations around the province?

We could describe a thriving B.C. tourism year in 2023 like this: In January 2023, businesses around the province have plenty of advance bookings for the year ahead, with deposits already paid.

There is strong consumer confidence that travellers will have the funds and opportunit­ies for weekend and weeks-long vacations in the coming 12 months. Tourism businesses around the province offer year-round employment with seasonal bumps for ski and summer destinatio­ns.

That is what it was like in January 2020. That is what it could be like in January 2023 if the provincial government delivers on three things right now:

A strategic investment of $680 million to mitigate the effect of COVID-19 on our visitor economy, and reposition businesses for a future of job creation and service delivery;

provision of working capital recovery grants aimed at 2020 through 2022;

support funding for communitie­s, businesses and associatio­ns to adapt marketing and visitor servicing to the new world of hospitalit­y and tourism.

There is no short cut. Even with this financial assistance, it’s a long journey ahead.

The immense benefits of a healthy, viable, sustainabl­e tourism industry are economic, social, cultural and environmen­tal. The positive effect on city, rural and Indigenous communitie­s is well documented. We must make it happen, again.

We need short-term action for long-term benefits.

It’s all in the recovery. Act now.

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