One group was Chinese; the other couple was Russian. Yet dive shops such as Bongo Bongo have plenty of dirt to dish on other nationalities. There’s a wisp of fire behind some of the stereotype smoke. But bad behaviour doesn’t heed national borders. How many more stories have we all heard? Divers from all countries and with all qualifications can have a big impact on the marine environment. They can cause devastating damage on a local scale, threatening the survival of reef tourism in the area. But dive staff can also have an incredibly positive impact. Recognizing the dive shop’s efforts, Bongo Bongo became a member of Green Fins (www. greenfins.net/en) in May 2016. Nielsen found in Green Fins a pragmatic approach to support him and his team in dealing with their problem tourists. Green Fins assessors use robust criteria to help identify effective environmental policies across a dive operation. They also help bolster the training of role-model staff like Bandoles. This training provides them with new tools in a variety of languages to help bridge linguistic and cultural barriers between divers. Dive pros can then also educate customers about sustainable-diving practices. The dive guides and instructors at Bongo Bongo are firm believers that no one wants to be a problem tourist. But some guests need a lot of time and training to break their bad habits. It’s a problem, and it can be solved. We all need to do our part to help protect our reefs.