The Impact of Job Demand on the Turnover Intention of Workers at the Production Line in Small and Medium Logistic Enterprises

XIE Jin-qiang1 and FU Li-ru2

（1.Beijing Wuzi University，Beijing101149，China；2.Beijing College of Finance and Commerce，Beijing101101，China）

Abstract：Job demand is related to employees’physical，psychological，organizational，and social situation in their job context，which needs the employees to continuously spend effort. The continuous higher job demand will have negative impact on employees’physical and psychological health，and lead to burn-out and turnover intention. Based on literature research，on-site investigation and questionnaire，the authors summarize the antecedent variables of turnover intention and the job characteristics of workers at the production line，put forward the constitutional dimension of job demand，establish the impact model for the turnover intention of workers at the production line，and testify the impact of job demand and its sub- dimension on turnover intension. It is found that：workload，work-time，boring and repetition，consumption on human relation，and conflict between job and family will have positive impact on the turnover intention；burn-out does not play the significant mediating effect on turnover intention；and compensation satisfaction has significant negative impact，especially it plays the significant mediating role in influencing the turn- over intension of challenge job demand. So to effectively reduce the burn- out and turnover intention，the authors put forward the suggestions that：first，strengthening the differentiated management and classified countermeasures； second，strengthening team building and increasing administration authority；and third，adopting flexible labor system，reducing work-load of workers at the production line，and increasing compensation satisfaction，and so on.

Key words：job demand；burn-out；compensation satisfaction；turnover intention