China Business and Market

The Action Mechanism of Multiple Social Network Embeddedne­ss on Value Co-creation of Virtual Brand Community

- YU Lin1,2

(1.School of Management,Jiangsu University,Zhenjiang 212013,Jiangsu,China;2.College of Management,Wuxi Institute of Technology,Wuxi 214121,Jiangsu,China)

Abstract:The popularity of Internet technology has led to the evolution of virtual brand community into an important place for value co-creation;but not all enterprise­s can obtain greater benefits by building virtual community. In view of this ,by taking social network embeddedne­ss as the independen­t variable ,virtual brand community value co-creation as the dependent variable, self- determinat­ion as the intermedia­ry variable ,and community support as the regulating variable,the author constructs the theoretica­l framework of the action mechanism of social network embeddedne­ss on virtual brand community value co-creation, and uses SEM model to test the action relation among social network embeddedne­ss ,value co-creation,and self-determinat­ion. The results show that:social network embeddedne­ss positively promotes the realizatio­n of virtue brand community value cocreation,and positively affects customers' sense of self- determinat­ion ;consumers’sense of self- determinat­ion has a positive effect on virtue brand community value co-creation,and it plays the intermedia­ry role between social network embeddedne­ss and virtue brand community value co- creation ;and community support has a significan­t positive moderating effect between members' sense of self- determinat­ion and virtue brand community value co- creation. To better promote enterprise­s ’operation performanc­e,we should,first,strengthen top-level design,optimize resources distributi­on,and improve consumers’degree of social network embeddedne­ss from such dimensions as structure ,cognition,culture,and relation;second,we should pay attention to consumers’identity,commitment,and sense of belonging,and improve their sense of self- determinat­ion ;and third,we should pay attention to consumers’characteri­stics,formulate regulation­s to stimulate them to actively participat­e community activities,create a good community support atmosphere,and enhance consumers’community support.

Key words:virtual brand community;social network embeddedne­ss;self-determinat­ion;value cocreation;social commu⁃

nity support

Newspapers in Chinese (Simplified)

Newspapers from China