Didi restarts hitch service, adds conditions
Didi Chuxing resumed its “hitch” service on May 19, with new functions added to improve safety, but customers have complained that fewer services are provided. The car-hailing company’s hitch service had been suspended since May 12, after the killing of a 21-year-old flight attendant. She was killed by a Didi driver on May 6 in Henan province. The pickup was arranged via mobile app, connecting passengers to private cars heading in the same direction. The company redesigned its app to ensure safety, while suspending the hitch service between 10 pm and 6 am. The app’s socialization features, which allowed drivers and passengers to post comments and tags about each other, have also been shut down to avoid vulgar descriptions of female passengers, which occurred in the past.