Following a fatal encounter involving a hailed driver earlier this month, companies are taking steps to protect millions of users
As more people enjoy the convenience of smartphone apps to hail a ride, order food or simply deliver a package, security risks remain that pose an increasing threat to personal information, property and even the safety of users.
A young flight attendant was killed, allegedly at the hands of her Didi driver earlier this month, thrusting the safety issue into the spotlight. Chinese ride-hailing behemoth Didi Chuxing confirmed the passenger was using Hitch, which allows people heading to the same destinations to take rides together. Didi claimed the suspect used the Didi account of his father, who has passed the safety measures required by Didi’s Hitch business.
To prevent such tragedies from happening again and to boost its overall security, Didi said it will suspend the Hitch service “between 10 pm and 6 am every night.”
A function that allows drivers and passengers to post comments about each other will also be taken down to avoid possible vulgar descriptions of women. Personal information and profile pictures of passengers and carowners will be visible only to the individuals, Didi said in a statement.
Also, driver facial recognition will be made compulsory for every “hitch” trip to minimize the risk of unauthorized account use.
Chen Yinjiang, deputy secretary-general of the China Consumer Protection Law Society, said, “As the service provider, Didi needs to conduct safety checks on drivers and has the responsibility to take more measures to protect the lives and property of passengers, according to the consumer protection law.”
He added, “Currently, many mobile phone apps have been fraught with issues such as seeking more permissions than required or collecting more information than what they really need, posing a significant new risk for users.”
Chen cited China’s new cyber security law, claiming that network operators, defined as owners and administrators of networks and network services providers, are required to collect end user personal data in a legal and proper manner.
The cyber security law came into effect in June 2017, paying more attention to the protection of personal information and individual privacy. According to the law, network product and service providers
The number of Chinese mobile phone netizens