Pas­sen­gers Aban­doned by High-speed Rail

NewsChina - - [email protected] -

On Oc­to­ber 4, in the mid­dle of the week­long Na­tional Day hol­i­days, pas­sen­gers on a high-speed train from Shi­ji­azhuang in

He­bei Prov­ince to Tian­jin found that eight train cars were miss­ing, even though they had been sold tick­ets. The pas­sen­gers had to cram into the other eight cars to make the jour­ney. What ir­ri­tated them most was that the railway de­part­ment nei­ther no­ti­fied them of the miss­ing train cars in ad­vance nor gave them a clear ex­pla­na­tion af­ter­wards. Many ne­ti­zens have blamed their mo­nop­oly for the railway de­part­ment's dis­as­trous cus­tomer ser­vice.

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