Vol­un­teer work oils smooth-run­ning expo

Shanghai Daily - - CIIE -

To en­sure her ser­vices at the expo would be pro­fes­sional, Li did back­ground re­search about the com­pa­nies be­fore­hand and talked to the ex­hibitors in the travel, con­sult­ing and in­for­ma­tion tech­nol­ogy sec­tors.

“I’m so happy when my trans­la­tion helps for­eign com­pa­nies and their po­ten­tial customers strike deals, and when com­pany rep­re­sen­ta­tives tell me I am their hero,” she said.

Li said the expo ex­pe­ri­ence has given her a deeper un­der­stand­ing of global com­merce.

Ni Zhong­tian, a third-year ex­hi­bi­tion de­sign student from Shang­hai Univer­sity of En­gi­neer­ing Sci­ence, works as a guide at desks near the north en­trance to the com­plex.

He said vis­i­tors ask for di­rec­tions and seek help with doc­u­ment and bank­ing, among other re­quests.

His vol­un­teer work meshes nicely with his univer­sity ma­jor.

“I have been able to wit­ness the en­tire process of set­ting up booths and pavil­ions be­fore the expo opened and have learned a lot about the ap­pli­ca­tion of new tech­nolo­gies in stag­ing ex­hi­bi­tions,” he said.

In fact, a part of his course­work this se­mes­ter is fo­cused on the de­sign plan­ning that went into this expo.

Ni said the event has been run­ning smoothly and he is proud of the small part he plays in its suc­cess. Even small glitches haven’t di­min­ished en­thu­si­asm.

“The dig­i­tal in­door map em­bed­ded in the of­fi­cial app doesn’t work some­times, but vis­i­tors, in­clud­ing for­eign­ers, are keen to try it,” he said.

Li Liang (left), a Chi­nese vol­un­teer, works as an in­ter­preter be­tween ex­hibitors and buy­ers. — Zheng Yukai

Two vol­un­teers take a quick 40 winks dur­ing long shifts at the expo. — Dong Jun

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