Didi acts to en­sure the safety of pas­sen­gers

Shanghai Daily - - BUSINESS - Ding Yin­ing TRANS­PORT

CHINA’S lead­ing mo­bile trans­porta­tion ser­vice provider Didi Chux­ing will up­grade its se­cu­rity man­age­ment struc­ture, and form an on­line-hail­ing busi­ness group to meet com­pli­ance re­quests.

The move comes af­ter the Min­istry of Trans­port last week or­dered the com­pany to im­prove its se­cu­rity in the wake of the mur­der of two Didi Hitch pas­sen­gers ear­lier this year.

Didi said it aims to devote more re­sources to sup­port safety as well as ef­fi­ciency with the aim of achiev­ing sus­tained growth and de­vel­op­ment.

“We will in­crease our re­sources through both on­line and off­line chan­nels to see thor­ough se­cu­rity mea­sures are put into place,” it said.

It has ap­pointed the head of safety af­fairs Wang Xin to the newly-cre­ated post of chief safety of­fi­cer to over­see pas­sen­ger safety is­sues.

The min­istry or­dered Didi Chux­ing to sus­pend its Hitch ser­vice in­def­i­nitely and to re­move il­le­gal ve­hi­cles and driv­ers reg­is­tered on the plat­form.

DiDi Ex­press Mo­bil­ity Group, DiDi Premier, and DiDi Luxe will merge to form a uni­fied ride­hail­ing busi­ness group to make sure ser­vices meet com­pli­ance stan­dards and that op­er­a­tions are in line with lo­cal traf­fic reg­u­la­tors’ re­quire­ments.

The ride-hail­ing gi­ant rolled out some safety func­tions in the mid­dle of this year, in­clud­ing adding a “safety cen­ter” to the Didi pas­sen­ger app of­fer­ing a one-click “Call Po­lice” but­ton, as well as itin­er­ary shar­ing through so­cial net­works.

An emer­gency re­sponse team will also be set up to es­tab­lish a com­pany-wide se­cu­rity frame­work and to seek pub­lic and stake­hold­ers’ opin­ions.

It would also es­tab­lish new units for lo­cal govern­ment co­or­di­na­tion as well as link­ing with ex­ter­nal ad­vi­sory bod­ies.

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