Fam­i­lyMart con­tests in­con­ve­nient al­le­ga­tions

Shanghai Daily - - FRONT PAGE - Hu Min

A SPAT be­tween con­ve­nience store chain Fam­i­lyMart and “in­de­pen­dent re­view or­ga­ni­za­tion” Blue­berry Test es­ca­lated into a full-scale war of words yes­ter­day.

On Tuesday, Blue­berry Test up­loaded a video on Weibo in which the com­pany claimed to have found ex­pired food on sale at 21 out­lets of Fam­i­lyMart in 10 cities over a one-month pe­riod. Blue­berry Test said it started the in­ves­ti­ga­tion af­ter one of its em­ploy­ees bought an out-of-date sand­wich at Fam­i­lyMart.

Fam­i­lyMart re­sponded by con­duct­ing checks on stores in the video and failed to find any ex­pired food. The store went on to say that surveil­lance cam­era footage at the stores con­cerned showed re­peated “ab­nor­mal” pur­chases.

Blue­berry Test re­leased an­other video yes­ter­day, ap­par­ently in re­sponse to Fam­i­lyMart’s sug­ges­tion of “ab­nor­mal pur­chases.” The video pur­ports to show that bread bought from a Fam­i­lyMart in Jing’an District had ex­pired more than 16 hours pre­vi­ously.

The same video claimed that a cake bought from a Fam­i­lyMart in Bei­jing had ex­pired al­most one day pre­vi­ously.

“Blue­berry Test is re­spon­si­ble for the con­tent of these videos and has many oth­ers that have not been made pub­lic,” said “Xiao” of Blue­berry Test in the video. Xiao said Blue­berry Test had record­ings of the whole shooting process.

Fam­i­lyMart said that it be­lieved the con­tent of the video was un­true and would take le­gal ac­tion.

In its lat­est state­ment, Blue­berry Test said its in­ves­ti­ga­tions were con­ducted mainly be­tween 4pm and 6pm, and be­tween 11pm and 12am be­cause the ex­piry time of cakes and bread in Fam­i­lyMart are mainly be­tween those times.

The or­ga­ni­za­tion said it may re­lease more videos de­pend­ing on the “devel­op­ment” of the mat­ter and that it re­serves the right to take le­gal ac­tion against Fam­i­lyMart.

Blue­berry Test also claims to have found other prob­lems such as dates on Fam­i­lyMart in­voices. It said its em­ploy­ees en­tered the stores in the af­ter­noon, in the evening and at mid­night “many times” to en­sure the in­for­ma­tion was ac­cu­rate and valid.

Mar­ket watch­dogs in Jing’an and Yangpu dis­tricts on Tuesday checked the Jing’an Tem­ple sub­way sta­tion and the Fu­dan Univer­sity Fam­i­lyMart stores in­volved in the video. No ex­pired food was found.

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