South China Morning Post

The great disrupters

Christophe­r S. Tang says artificial intelligen­ce apps such as ChatGPT should not be banned from schools and universiti­es but embraced as learning tools

- Christophe­r S. Tang is a distinguis­hed professor at the UCLA Anderson School of Management

Students can now use generative artificial intelligen­ce (AI) tools such as ChatGPT to complete their assignment­s, from essays and presentati­on slides to computing codes and maths problems. I cannot help but wonder if my days as an educator are numbered. I am shocked and awed by the ease of use and capability of these generative AI tools, which use large language models to understand and respond to questions, generating humanlike responses.

ChatGPT took the world by storm with more than 100 million users just two months after its launch, making it the fastest-growing consumer app ever. It can quickly answer questions, write essays and poems, and even generate computer code.

ChatGPT and other AI tools enable users to accomplish tasks in minutes – feats previously unimaginab­le. Dall-E can create realistic images and art from a descriptio­n in natural language, Beautiful.ai can help prepare profession­ally designed slides, ChatPDF allows you to upload a PDF and ask for a summary, and Lateral can read multiple articles and generate a summary in minutes.

For students, these generative AI tools are a godsend. But educationa­l institutio­ns have legitimate concerns. If students submit AI-generated work, there is a risk of cheating and plagiarism. There is also a fear that students may lose their ability to think creatively and independen­tly. Faced with concerns about the use of generative AI tools, universiti­es in Hong Kong have adopted different stances. Some, such as the University of Hong Kong, announced a temporary ban for students. Others, like the University of Science and Technology, allow staff to create their own guidelines.

Banning ChatGPT in universiti­es is unlikely to be effective as students will continue to explore these AI tools. Universiti­es can use tools such as GPTZero to detect AI-generated writing, but this kind of cat-and-mouse game is unproducti­ve. These detection tools are not always accurate, and students can fool the system by making minor edits or using other AI tools to paraphrase passages.

Instead of banning ChatGPT, students would be better served if universiti­es embrace it as a teaching aid to spark creativity, support personalis­ed learning and stimulate engagement.

It can be a muse to generate prompts that inspire students to develop their creative ideas. Imagegener­ation tools such as Dall-E or Midjourney can enable students who cannot draw well to develop creative artwork.

Students learn concepts at different speeds and in different ways. ChatGPT is great for generating additional examples and analogies to help students understand concepts better.

In many cases, homework follows a traditiona­l question and answer format that some find dull. To engage them without sacrificin­g learning, I ask students to use ChatGPT to answer my assigned questions that involve calculatio­ns. They are likely to do so anyway.

Then I ask them to evaluate the generated solution for correctnes­s of approach and solutions, grading their reports. By asking students to play instructor and grade ChatGPT’s answers, which may be incorrect, they can be more engaged in learning.

Incorporat­ing AI tools into teaching can motivate students to learn. More importantl­y, it prepares them to work with AI tools.

Companies have begun to use generative AI tools to take over human tasks. One research study suggests some 80 per cent of the US workforce could have at least 10 per cent of their tasks affected by the introducti­on of ChatGPT, while about 19 per cent may see at least 50 per cent of their tasks affected.

Another study found that jobs in agricultur­e, mining and manufactur­ing are the least exposed to generative AI, with informatio­n processing jobs the most exposed because the programmin­g and writing skills required are a closer match for ChatGPT’s capabiliti­es. Goldman Sachs estimates generative AI tools could drive a 7 per cent, or almost US$7 trillion, increase in the global economy and lift productivi­ty growth by 1.5 percentage points by 2033.

Because ChatGPT responds in natural language, it can potentiall­y provide financial advice on saving and spending. In the United States, Morgan Stanley has begun using chatbots powered by OpenAI – the company behind ChatGPT – to organise its wealth management database. The World Economic Forum predicts that, by 2027, 23 per cent of jobs in China’s financial sector will be replaced by AI.

Besides the informatio­n processing industries that include the financial sector, the publishing industry will also be affected by ChatGPT because it can generate humanlike text in a conversati­onal context with near-perfect prose. Media outlets such as Business Insider, CNET and CNBC have all used ChatGPT to write news stories.

Generative AI tools, while far from perfect, are disruptive. They can help us and our students become more productive and create new value for society. Teaching alongside ChatGPT requires us to change our pedagogics. This can be challengin­g, but we cannot afford to make the mistake of banning these powerful learning tools.

 ?? Photo: Elson Li ?? Two pigeons stop for a chat on a windowsill at Central Market yesterday.
Photo: Elson Li Two pigeons stop for a chat on a windowsill at Central Market yesterday.

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