Domluvíte se anglicky online?
Byli jste s nástupem pandemie nuceni začít více komunikovat přes internet a navíc v angličtině? V následujícím testu určeném středně pokročilým mluvčím si vyzkoušíte, jak byste zvládli například nakoupit na zahraničním e-shopu či porozumět anglicky psanému e-mailu. Pro Lidové noviny ho vypracovala jazyková škola Jipka, která mimo jiné nabízí i individuální online kurzy angličtiny. V testu si společně s Lily, Davidem a Stellou projdete několik situací typických pro online komunikaci. Za každou správně zodpovězenou otázku si započítáte jeden bod, pouze u cvičení č. 4 je každá odpověď za dva body. Maximálně můžete získat 100 bodů.
Lily and David live in Prague with their daughter Stella. Lily works as a receptionist, David is a sales manager and Stella goes to school. Currently they are staying at home and all their life has gone online. In our test, they have to deal with several typical situations. Help them go through.
David is working from home now, because his office is closed. Choose five things which he doesn’t need in his home office: laptop, toy car, work table, lamp, notebook and pen, dumbbells, comfortable chair, knife, headphones, monitor, keyboard and mouse, balloons, high-speed internet, toaster, webcam, printer
David writes a lot of emails. Today, he is emailing a customer. Read the email and complete it by filling in the missing words. Use the words from the list: types, invoice, hearing, catalogue, order, range, discount, time, enclosing, parameters, pieces
Dear Mr Brown,
Thank you for your email of 20 March 2020 inquiring about our products.
I am 1._____ our current 2. _____ and the price list. You can find more information about the wide 3. _____ of products with all technical 4. _____ in the catalogue.
We would like to offer you a 10% 5. _____ as you are our first-time customer.
In the attached form please inform us about the 6. _____ of products you are interested in and how many 7. _____ you will require. Our usual delivery 8. _____. is 1 week from the date of your 9. _____.
We will charge you by 10. _____ and we expect your payment within one week after you receive the goods.
We look forward to 11. _____ from you soon.
Yours sincerely David Grey Sales Manager
David is going to have an online meeting with his colleagues. He is new to video conferencing. Match the halves of the sentences to help him perform as a pro. 1. Organize 2. Dress 3. Check the 4. Test 5. Charge 6. Try a 7. Pick a bright spot 8. Position the camera 9. Close other 10. Mute yourself 11. Focus like 12. Try to keep pets
a)internet connection. b) your device. c) and a neutral background. d) apps for best performance. e) when you’re not speaking. f) you’re attending in person. g) beforehand. h) and children away, but don’t stress. i) at eye level. j) practice meeting. k) your microphone and camera. l) appropriately.
Welcome As for
Alright, I think Make sure
So,
Let’s
get down to the meeting, timing, I’d like to we should make your cam and mike over
are on. to business! to you, Taylor. everyone. finish by 2 pm. a start.
The meeting has started. There are five participants and everyone but David is experiencing some trouble during the meeting. Read the conversation and choose the correct option for each person.
David: Hey Paul, thanks for being here on time. Paul? Hey Paul, can you hear me?
Paul: I can’t hear you.
David: I can hear you, can you hear me?
Taylor: Hi guys.
David: Hi Taylor.
Taylor: Sorry I am late. I had a hard time connecting.
David: One second. Paul is having a sound issue.
Paul: I can’t hear you.
Taylor: Try adjusting your output settings.
Paul: Can you hear me?
Taylor: It’s the gear icon. David: Taylor, are you on a wifi?
Taylor: Yeah, why?
Paul: Never mind, I’ve got it. I just had to change a few settings.
David: Great, maybe we can get started then.
Beth: Hi guys!
David: Hi Beth!
Beth: Sorry I am late. I Had to download a new version of the platform.
David: You should plan an extra time for the updates. There is pretty much one every time. Paul: Sounds like someone has just joined.
John: Hi guys! It’s John. I had to call in. I got stuck in traffic. Have I missed anything yet?
David: No. Well, everyone is here finally. Taylor, do you have that financial report?
Taylor: I spent the last few weeks updating our books and I guess I have great news for you……..schedule from this point last year. We had a great Q1…….
Beth: We lost Taylor I think. Taylor: Am I frozen?
Paul: David, I think we lost Taylor.
David: Yeah, I know. I know, we lost Taylor.
John: Hey guys, it sounded like Taylor was cutting out.
David: We know, John. Alright, while we wait for Taylor, why don’t we go over other reports...Paul, are you with us? Paul: Oh, yeah.
David: Ok everyone, I know some of you have to leave soon but I just wanted…
1. Paul: a) He has lost his voice. b) His microphone is not set up. c) His laptop has broken down.
2. Taylor: a) His internet connection slow. b) He has spilled coffee over his laptop. c) His camera stopped working. 3. Beth: a) She cannot hear anyone. b) She was late because she had to update her platform. c) She got fired.
4. John: a) He had a car accident. b) His internet isn’t working. c) He got stuck in traffic. is
Lily helps Stella with her school work. They are learning English today. Stella has to reorder the sentences to create a fairy-tale. Can you help her?
Little Red Riding Hood a) The Big Bad Wolf ran to her grandmother’s cottage much before Little Red Riding Hood and knocked on the door. b) The Big Bad Wolf ran away and they never saw him again. Little Red Riding Hood learnt her lesson and she never spoke to strangers again. c) “Oh! What big ears you have, Grandma!” said Little Red Riding Hood. “All the better to hear you with, my dear!” said the wolf. d) On her way she met the Big Bad Wolf who asked, “Where are you going, little girl?” “To my grandma’s, Mr. Wolf!” she answered. e) “And what big teeth you have, Grandma!” said Little Red Riding Hood. “All the better to eat you with!” said the wolf. f) Grandma opened the door and the Big Bad Wolf quickly locked her up in the cupboard. Then he wore Grandma’s clothes, lay on her bed and waited for Little Red Riding Hood. g) When Little Red Riding Hood came to the cottage, she went to Grandma’s bedside. “Oh! What big eyes you have, Grandma!” she said, surprised. “All the better to see you with!” said the wolf. h) One day, Little Red Riding Hood’s mother told her, “Take this basket to your grandma, but don’t talk to strangers on the way!” Little Red Riding Hood promised not to and left. i) Little Red Riding Hood screamed and the woodsmen from the forest ran to the cottage. They rescued Grandma from the cupboard and beat the Big Bad Wolf. Grandma hugged Little Red Riding Hood with joy.
1___ 2___ 3 ___ 4___ 5___ 6___ 7 ___ 8___ 9___
Lily does the shopping online these days. Put the words and phrases from the list below into the right category: shopping cart, queue, shop assistant, delivery, order, changing rooms, shipping cost, checkout, return, out, of, stock, discount, aisle, search engine, on sale, wishlist, bargain
ONLINE SHOPPING: OFFLINE SHOPPING: BOTH:
Today Lily is buying food. Choose the correct words to complete the instructions on how to order groceries online. 1. Go to your favourite online ___ . a) canteen b) supermarket c) department store
2. You will be asked to register your details before you ___ your first order. a) place b) write c) give
3. Choose your ___ date and time and click on it to select. Costs for delivery usually depend on how much you spend. a) bringing b) delivery c) driving
4. Click on Start shopping ___ to continue. a) link b) pin c) button
5. Add chosen ___ to your cart a) items b) foods c) staff
6. You’ll see the item(s) and the current sub-total in My cart on the right-hand side of your screen. After adding each item to your cart click ___. a) Send email b) Buy order c) Send order
7. To pay for your item ___ on the Checkout button. a) call b) ring c) click
8. Enter your ___ details and any other information required. a) credit card b) wallet c) money
9. Click___ Card Details if you’re happy to make the payment. a) Pay b) Confirm c) Delete
10. Your ___ will be delivered on the date and time you have chosen. a) bag b) shopping c) foods
Lily is a receptionist. Unfortunately her hotel has closed down and she needs to find a new job. She is having her first online job interview. Rearrange the words into sentences or questions.
1. Interviewer: are / today / you / How?
Lily: I'm fine, thank you. And you?
2. Interviewer: me / Tell / yourself / about.
Lily: I graduated from the Charles University with a degree in Languages. I work as a receptionist for a big international hotel.
3. Interviewer: position / What / type of / looking for / you / are? Lily: I'm looking for a position in which I can use my experience. 4. Interviewer: Are / a full-time / you / or part-time / interested in / position?
Lily: I am more interested in a full-time position. However, I would also consider a part-time position.
5. Interviewer: you / tell / Can / me / your responsibilities / about / at your last job?
Lily: I was the first person our guests spoke to when they arrived, so I tried to make them feel welcome. I checked them in and out and I dealt with their questions, face to face and by phone or email.
6. Interviewer: greatest / What / your strength / is?
Lily: I am a very good communicator and customer-oriented. I work well under pressure. I can structure my work schedule well. 7. Interviewer: do / Why / you / work / want to / for our company? Lily: After following your company's progress for the last year, I am convinced that you are becoming one of the market leaders and I would like to be part of the team.
8. Interviewer: you / can / When / start?
Lily: As soon as you would like me to begin.
Stella is chatting with her friend Lucy. Read the dialogue and replace the chat acronyms with the correct phrases.
Lily: Hey! 1. WU?
Lucy: Great! 2. TGIF!
Lily: Yeah! 3. TBH, I really couldn’t wait! 4. BTW, did you read that email from our Math teacher?
Lucy: No. 5. TL; DR. Anything important?
Lily, what are you doing tomorrow? 6. DYK that Billie Eilish is live streaming her concert on Youtube? Come over, we’ll watch together!
Lily: What? Really? No, I didn’t know. I’d really like to watch the gig with you, but 7. IRL I promised my mom I’ll finish the school project by Monday. So, I have to stay home and get some work done.
Lucy: 8. LOL! It’s Saturday night! 9. GAL!!! I’m counting on you! I’ll let you sleep on it. 10. IMO, you shouldn’t miss such a great gig. Lily: Maybe you’re right.
Lucy: 11. LMK. 12. G2G now. 13. CYA Lily.
Lily: 14. TTYL, Lucy.