WAF urges customers to pay water bills

The Water Authority of Fiji (WAF) is urging its customers to pay bills on time to avoid the disconnection of their water meters.

WAF’s general manager customer services, Sekove Uluinayau, says WAF has strengthened enforcement on debt collection of overdue accounts.

“We have in place a process that alerts customers to settle their water bills on time to avoid disconnection,” he said. Mr Uluinayau is calling on all customers with overdue bills to make payments as soon as possible because the next disconnection period will take place from December 14, 2018. The WAF has made its services more convenient and accessible to its customer by introducing the myBill Infor card. “Once a customer opts for a myBill infor card, you are able to check your water bill from anywhere at any time simply by scanning the QR code on the card using a smartphone. Customers can also check their water bills online via the Authority’s website www.waterauthority.com.fj.

“We also have convenient payment channels such as counter payments at all Post Fiji outlets, Max-Val-U Supermarkets, online through internet banking with BSP, ANZ, Westpac, HFC and Bred Bank and mobile phone payments via the Vodafone M Paisa and Digicel Mobile Money platforms, making it easier for our customers to pay their water bills on time.”

Source: Water Authority of Fiji