MEASURES TAKEN TO PROTECT GUESTS AND CREW ARE AS FOLLOWS:

100 per cent temperature scanning for all passengers before boarding;

All cabin crew on flights to/from Hong Kong, Singapore and Narita have been mandated to wear gloves and face-masks. Hand sanitisers are also provided;

Face-masks also made available to all guests; On board announcements updated, reinforced; Provisional number of gloves, face-masks and hand sanitisers are provided for selected flights; On board isolation measures have also been reinforced to the crew, for guests who are deemed ‘at-risk’. Aircraft cleaning from all ports has been enhanced to ensure all arriving and departing aircraft are sanitised.