M-PAiSA services no longer offered through Post Fiji

“We are expecting Post Money Order service to grow larger following the termination of this contract.”

Digital

Mr Bansod said Post Fiji would also offer digital means of money transfer, in a move that is aimed at raising the level of competition with other service providers.

“We will continue our Post Money Order transfers for the suited demography that use the semiautomated service, and also target the market that is comfortable with the use of the digital platform,” he said.

Remittances through Post Fiji’s E-Shop recorded an increase in use from countries as far as Canada, parts of Europe, the Middle East and Australasia, Mr Bansod said. “We will continue to get bigger businesses in terms of money transfers, locally and internationally,” he said.

“Our biggest clients are the bigger organisations who deal in kava export and commercial operators.

“In the past six years, Post Fiji transacted more than $600 million.

“M-PAiSA has not matched that over the same timelines.”

Helping hand

“Post Fiji helped Vodafone establish the brand over a length of time.

“This is about respecting each other’s competing advantage.

“Our customers are content with our services and prices as is evident with their continued support.

“We expect our customer baseline to increase as a result of the termination of this contract.

“We understand and respect the move for cashless transactions - that’s why we are moving on to include the digital platform.

“At the same time, we have the semi-automated modus as a matter of choice for our customers, while offering a healthy competition to the market.

“It’s a sad part of life that towards the end of a relationship, people only see the broken parts of our journey together, and not the help that was mutually offered in the very start.”