Fiji Sun

Security Provider Empowers Officers for Clients’ Safety

- SHREEYA VERMA Feedback: shreeya.verma@fijisun.com.fj

Pioneer Security Services (PSS) take their services delivery seriously, that is why they make sure that the entire team is regularly coached on all proper security procedures and protocols.

“This includes follow-up refresher training for every staff member,” chief executive officer Rodney Nand said.

“All staff members are coached to handle events, crisis and other issues, record keeping assisting investigat­ions by other authoritie­s when the need arises,” he said.

Security products

Meanwhile, PSS apart from providing security services engages with renowned local companies to install and monitor security products within and around their premises.

“We provide our services to individual­s, organisati­ons and businesses. Every customer is valuable to us.

“We treat all our clients equally. We make sure that the same service delivery is provided to each and every one across the board.

“On special occasions, we provide these services at no cost depending on the type of client we are providing support to.

“But normally there are costs involved as providing security services have a lot of cost components attached to them.”

Establishe­d

Establishe­d in 1987 in the Northern Division (Vanua Levu), the company’s priority is to provide efficient safety services for their clients in the division.

During that time, the company provided services like foot patrolling and static guard services only.

In 2016, the company decided to expand its services to Viti Levu and since then it has expanded in terms of the services it provides to its customers.

Services they provide now include:

■Static Guard Services

■Mobi●e Patrol Services

■Dip●omat Security

■Perso■a● Protection

■Cash or Confidenti­al Document

Transfers

■Access Control Products

■GPS supply / Install and Monitoring

■CCTV supply / Install and Monitoring

■A●arm Systems Supply / and Monitoing

■Fire Alarm Systems Supply / Install and Monitoring

Install

He also said they have had a number of incidents where PSS guards or response teams successful­ly tracing and apprehendi­ng offenders. “These varied in where our services are carried out such as at retail shops and residentia­l premises,” Mr Nand said.

“We also recruit and deploy reliable personnel who undergo induction training first to ensure that services delivered by them, with support provided by our 24/7 control hub and on the ground fleet is aligned to our role as a security service provider.

“Our clients can be assured that our response team will be there for their aid all the time.”

 ??  ?? From front left: Pioneer Security Services chief executive officer Rodney Nand and human resource finance manager Sanjana Nand with security officers.
From front left: Pioneer Security Services chief executive officer Rodney Nand and human resource finance manager Sanjana Nand with security officers.
 ??  ?? Security officers of Pioneer Security Services at one of their training sessions.
Security officers of Pioneer Security Services at one of their training sessions.

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