Evolution of Chat GPT
FChat GPT can also assist with mental health support, providing anonymous and confidential counselling services to people who need it.
rom the invention of the wheel to the development of complex artificial intelligence systems, technology has continually advanced, influencing our culture and driving innovation across various fields.
At Fiji National University’s (FNU), National Training and Productivity Centre (NTPC) we are continuously creating new opportunities and transforming industries towards automation and digitalisation, leading to increased efficiency and productivity.
The development of complex Artificial intelligence (AI) has transformed the way we communicate, language models such as Chat GPT (Generative Pre-trained Transformer) have completely changed the field of natural language processing. GPT-3 developed by Open AI is the most advanced language model to date, but its successor, GPT-4, promises to push the limits of what is possible in AI-powered conversations.
As an IT professional, I would recommend Chat GPT to be used in a variety of applications, such as customer service, virtual assistants, and online chatbots.
It is specifically made to interpret and produce conversational textbased messages, giving the impression that you are chatting to a real person.
It can understand questions, provide information, make suggestions, and engage in conversations on a wide range of topics, all through text-based interactions.
Chat GPT vs Google
Conversation vs Search – Chat GPT is designed for interactive conversations, it is capable of exchanging words back and forth to mimic a conversation with a person.
In contrast, Google is essentially a search engine that provides search results based on user queries, enabling users to find information, websites, images, news, and more.
Benefits in various Sectors.
of Chat GPT
Fiji is a popular tourist destination, even to those who have never visited Fiji before.
Chat GPT can be used to provide personalised travel suggestions, answers to frequently asked questions about attractions, lodging and transportation in the area and real-time weather, event and activity information.
Chat GPT can also facilitate bookings and reservations, provide language translation services, and offer virtual tours to enhance the overall travel experience for tourists.
With such foresight into vacation ideas, visitors will start recognising Fiji as one of the feasible destinations instead of the usual sort after destinations in the Asia Pacific region.
Business
Fiji’s economy is diverse, with a mix of traditional industries such as agriculture and fisheries as well as newer industries such as tourism, information and communication technology and manufacturing.
Local businesses can leverage their customer service by utilising Chat GPT for efficiency and to maximise their customer service.
Chat GPT can handle customer inquiries, provide product information, process orders, and resolve common issues, requiring less human involvement and increasing customer satisfaction.
Healthcare
Fiji’s healthcare system has seen difficult times due to limited resources.
The number of medical professionals migrating for greener pastures is leaving a vacuum of immediate workforce needs.
Chat GPT can help with healthcare by providing information about local healthcare facilities, services, answering general healthrelated queries, scheduling appointments, and providing medication reminders.
Chat GPT can also assist with mental health support, providing anonymous and confidential counselling services to people who need it.
This feature could be particularly useful for young people who need counselling but are reluctant to talk to someone.
Government services
The government services can use Chat GPT to provide information about its policies, practices, and regulations.
Chat GPT can handle queries related to passport applications, visa inquiries, taxation, and other government services.
It also provides prompt and citizen-centric support for which people often queue in person or over the phone.
It can supplement the services of the respective ministries.
Emergency services
Chat GPT can be utilised to provide emergency assistance in situations such as natural catastrophes or medical emergencies.
Chat GPT can provide real-time updates, offer instructions on emergency procedures, and connect users with relevant emergency agencies, helping to ensure the safety and well-being of individuals in Fiji.
Language Translation
Chat GPT provide language translation services, helping to bridge language barriers and facilitate communication between tourists and locals, or among people who speak different languages in Fiji, English, iTaukei and Fiji Baat.
E-commerce
E-commerce in Fiji is still relatively new and is currently in its initial stages of development.
However, there has been an increase in the number of online stores and marketplaces in recent years.
One of the main challenges facing e-commerce in Fiji are concerns around online security and payment processing, which can make consumers hesitant to shop online. Chat GPT can help in e-commerce by providing support for automated fraud detection, as well as personalised customer service for resolving payment and security issues.
It can facilitate online transactions, making it simpler for businesses
to conduct e-commerce operations in a practical and efficient way.
Education
Chat GPT can be used in the education system to support learning and develop critical thinking skills for students and inclusive education for persons with disabilities in many ways while maintaining education integrity.
Chat GPT can help individuals with speech and hearing impairments to communicate more effectively.
They can type their messages into the chat box and the system can generate spoken responses allowing for a more natural conversation.
Chat GPT can help the challenges of maintaining academic integrity in the education system in providing students with access to personalised resources and support to improve writing skills and understand the importance of proper citation and attribution.
The Department of Information Technology at the National Training Productivity Centre (NTPC) plans to have an online seminar in July.
The event educate participants on Chat GPT, its benefits and how to use this powerful tool to improve communication, automate tasks and enhance aspects of businesses and industries.