99 years of trading in Fiji
AS we celebrate 99 years of trading in Fiji, we are on the cusp of a century of years of serving the families in Fiji.
We are proud of our heritage of putting the customer first. Our singular purpose is "delighting our customers". Generations of families shopping at Courts is proof of the trust we have built with our customers from those families living in remote far-flung island communities to those families living in urban centres.
We are proud of our heritage of providing quality brands at the right price. We say Courts is where "people meet brands". We carry brands that assure quality and dependability. We buy in large volumes and the resulting benefit of low costs is passed to our customers as the right price.
We are proud of our heritage of providing the greatest choice of categories to our customers from electrical, furniture, IT, musical, home ware, kids, variety, sporting goods to office furniture — just to name a few.
We are proud of our heritage of providing superlative after-sales services on the products we sell. Courts maintains fully resourced service centres in the major urban centres so that customers have recourse to a responsive after-sales service.
We are proud of our heritage of pioneering consumer finance which has enabled countless number of families to secure essential household items to improve their lives and standards of living.
We are proud of our heritage of having store outlets in all major cities and towns in Fiji providing unparalleled convenience to customers living in all parts of the country.
And lastly we are proud of our heritage of our staff cherishing customer service as the most important tenet of our business.
Our heritage gained over long years of experience of trading in Fiji, is the reason generations of families continue to shop in Courts. Every feedback we receive from our customers is cherished and carefully harnessed and acted upon, to continuously improve our service levels and to meet the ever changing needs of our customers.
Recently the government increased import duty on most electrical products. This is all the more reason that when you next invest and buy a high value electrical product or any product for that matter, that you heed the following advice:
■ Quality product — make sure you buy an established brand that assures quality and dependability.
■ Buy from an authorised agent only — this ensures you get a genuine product and the latest models.
■ Check availability of after-sales service — ensure the authorised agent has committed to provide dependable after-sales service during the course of the product's life
When you buy make sure you get value for your hard earned money. This is why we say before you buy — "check with Courts first".
We have earned the trust of our customers as we put customers first and stand solidly behind everything we sell.