The Fiji Times

Fund’s assistance process through digital platforms

- By ABISHEK CHAND

THE Fiji National Provident Fund will be adhering to precaution­ary measures of COVID-19 and will carry out a bulk of the assistance process digitally.

The fund said in collaborat­ion with Government it would be working closely with employers to roll out the assistance program for members through existing digital platforms.

FNPF chief executive officer Jaoji Koroi said the fund was reliant on employers assistance in the process of ensuring those which had been affected in the tourism sector, impacted by the physical distancing restrictio­ns as well as members working in the lockdown areas were able to access their funds.

“These are abnormal times and we are grateful to Government for partially funding this assistance, especially for those who do not have sufficient eligibilit­y,” he said.

“Also we are relying on the goodwill and accountabi­lity of the employers during this period, to help us deliver the assistance to their staff who have been affected.

“This is the most effective way to ensure members are able to access their funds, while at the same time adhering to health and safety regulation­s for COVID-19.”

The fund stated from early next week, assistance forms would be sent to the employers, who would liaise directly with their staff.

These forms was said to be completed by the affected members with the employer and then be electronic­ally submitted with the other relevant requiremen­ts to the fund.

“We understand that the economic impact of the pandemic is far-reaching, however, we continue to plead with members to make informed decisions regarding their retirement savings,” said Mr Koroi.

Mr Koroi said FNPF was a social security institutio­n and would stand by the members in their time of need.

“To be able to provide this assistance specifical­ly for COVID-19, the fund has had to make amendments to our legislatio­n, the FNPF Act 2011, which is a reflection of the extraordin­ary situation we are in at the moment.”

 ?? Picture: JOVESA NAISUA ?? FNPF team leader Member Education and Advocacy Matai Daulako advises a customer among the hundreds of people present outside the Suva branch.
Picture: JOVESA NAISUA FNPF team leader Member Education and Advocacy Matai Daulako advises a customer among the hundreds of people present outside the Suva branch.

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