Minister launches CCF’s mobile app
THE Minister for Commerce, Trade, Tourism and Transport Faiyaz Siddiq Koya launched the Consumer Council of Fiji mobile app on Friday.
Consumers will now be able to lodge complaints with just a few swipes.
While launching the app, Mr Koya thanked the council for developing the app and highlighted that its launch was timely.
“Today marks a significant achievement for the Consumer Council of Fiji as we officially launch the council’s mobile app.
“This comes at a time where consumers demand timeliness, flexibility and convenience. “The Fijian Government continues to invest significantly in digital infrastructure for businesses and Fijians to connect with each other and with the rest of the world at competitive rates.
“Through initiatives such as DigitalFIJI and bizFIJI, we’re allowing Fijians to connect digitally by bringing Government services to them.
Council’s chief executive officer Seema Shandil said the app was a result of the council’s efforts in working towards reaching as many consumers as possible and improving the method of lodging complaints.
“This app is another addition to our arsenal which will further assist us to continue doing our work in a bigger and better way,” she said.
“This would translate into more Fijian consumers being aware of their rights, their responsibilities and will assist us to advise and if need be, seek redress for these consumers.”
Apart from lodging a complaint, the app allows consumers to track progress, saving them time on any follow-ups.
The app also contains vital information such as the role of the council, consumer rights and responsibilities as well as the latest updates by the council and consumer advisories.
It is available for download on Google Play Store.