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NETFLIX HITS PEAK IN BRITAIN: HOW CAN IT KEEP GROWING?

Netflix a atteint son nombre d'abonnés record en Grande-Bretagne : quelles solutions pour continuer à se développer ?

- MARK SWENEY

Netflix peut-il encore gagner de nouveaux abonnés ? Après le pic d’adhésion atteint en 2020 durant le confinemen­t, le nombre de nouveaux clients semble stagner voire diminuer malgré un important budget consacré à la réalisatio­n de contenus variés et de qualité. La plateforme de streaming gagnerait peut-être à s’attaquer à une nouvelle cible si elle veut continuer à prospérer.

The UK is rapidly approachin­g peak Netflix with the streaming giant attracting the lowest number of new subscriber­s in 2021 since launching a decade ago, as it turns to a new generation of “silver streamers” for future growth.

2. With a seemingly endless pipeline of bigbudget content, from House of Cards to The Crown and Squid Game, a binge-watching strategy and bargain basement pricing, Netflix has revolution­ised traditiona­l TV watching and won millions of British fans.

3. In 2021, however, it is estimated that it attracted just 800,000 new subscriber­s as it approaches saturation point in British homes. “It is peak Netflix, in the sense we are never likely to see the scale of subscriber additions we have seen over the past few years,” says

Richard Broughton, a director of Ampere Analysis, a market research firm. “Netflix will continue to grow, but at a much slower rate.”

4. Globally, Netflix has said it expects to report 18.4 million new subscriber­s for 2021, when it reports its full-year figures next month, taking its global base to 222 million. The rate of growth is half that seen in 2020 as rolling pandemic lockdowns led to almost 37 million new sign

ups, the most the streaming giant has ever managed in a single year.

5. While the streaming landscape was once a duopoly, Netflix’s rapid early success prompted Amazon to match its internatio­nal expansion by rolling out Prime Video. There is now significan­t competitio­n from both global rivals and burgeoning domestic services.

6. The serendipit­ously timed launch of Disney+ at the start of the pandemic, populated by hit content such as the $100m (£74m) Star Wars TV spin-off The Mandaloria­n, resulted in the service adding more UK subscriber­s in a year in 2020 than any other streaming platform has ever managed.

7. And since 2018, Amazon’s Prime Video, which has built its content base beyond entertainm­ent into live sport including Premier League football and internatio­nal rugby, has outperform­ed Netflix in annual subscriber growth in the UK.

8. Netflix has already burned through most of the younger demographi­cs most comfortabl­e with new technology, and to whom the larger proportion of content is likely to appeal. About four-fifths of people aged 18 to 34 in the UK with internet connection­s are now estimated to be either subscriber­s or have access through their families or shared passwords, according to research from Ampere. This is almost identical in the US.

9. In the 35- to 44-year-old bracket about 70% have access, while there is more hope for new converts among those aged 45-54, with the demographi­c just 62% won over by Netflix’s charms.

10. The biggest opportunit­y is among older people: only half of those aged 55 to 64, and who are internet-connected, are subscribed or have access to Netflix. Internet usage has risen more among over-75s than in any other demographi­c since pre-pandemic summer 2019, up 72%, as stay-at-home health restrictio­ns forced them to become “more comfortabl­e with leading online lives”, according to TalkTalk. The next biggest rise in usage was in the 65- to 74-year-old demographi­c, up 66%.“

11. Silver streamers is now a big thing,” says Jonathan Kini, the managing director of TalkTalk Business. “Everyone is looking for more choice and when we look at research on the top 10 streamed shows among over-65s you see a number of Netflix programmes including The Crown, Bridgerton and Squid Game. Streaming shows on Netflix now accounts for a fifth of all peak traffic on our network.”

NETFLIX REMAINS ON TOP

12. In March, Netflix put up the price of its most-popular package by £1 a month to £9.99, not a huge increase given a decade ago at launch it was priced at £6.99, but as saturation comes closer to reality there will be more pressure to revisit prices more frequently.

13. Netflix’s growing pains from streaming upstart to fixture in the TV landscape will be

mirrored by its rivals, with its position as the most popular streaming service in the UK set to remain intact even as growth slows.

14. Disney, which despite having popular franchises including Marvel, Pixar and Disney classics, is expected to saturate markets sooner because it has a narrower range of content overall. There are already signs of this trend in the UK where its record 3.5 million subscriber­s in its first year of operations in 2020, has slowed to just 1.2 million this year.

15. While Netflix’s closest competitor, Amazon, is still growing at a faster rate – it is expected to add 1.3 million regular video users this year compared with Netflix’s 800,000 – it is not forecast to become the market leader in the coming years.“

16. The situation Netflix finds itself is more an indication of historic success in achieving impressive scale rather than a particular fundamenta­l issue facing the UK business,” says Broughton. “Netflix reaches about half of UK households. At its best Sky TV peaked at a little under 40% in 2011, although it faced an arguably harder task with a highly priced service – an enviously impressive position for any subscripti­on business.”

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 ?? (IStock) ?? The company has not reported such a low number of new subscriber­s in the first quarter since 2010.
(IStock) The company has not reported such a low number of new subscriber­s in the first quarter since 2010.

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