HOW DID YOU DO?

Note: In order to be able to compare your language knowledge across different areas of business English, all Business Spotlight tests now have a maximum possible score of 50 points.

40–50

Excellent! Congratulations!

You know the key telephoning phrases and vocabulary very well and also know how to use them.

30–39

Well done!

You know a lot of telephoning phrases. When phoning with people in English, listen for new ones and add them to your vocabulary.

18–29

Good

You are normally able to make yourself understood on the phone. But practise using key telephoning phrases so that you sound more professional.

Up to 17

Could do better

You are able to take part in phone calls about simple matters. But you need to practise more in order to become more confident. Try doing the test again!