Business Day (Ghana)

DVLA, Ghana Post Launch License Delivery Service

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The Driver and Vehicle Licensing Authority (DVLA) together with the Ghana Postal Services have launched a nationwide driver license delivery service.

With the new service, DVLA’s customers now have the opportunit­y to request for delivery when they apply for a driver’s license at a flat competitiv­e rate of GH¢30 per delivery for all destinatio­ns across the country.

Chief Executive Officer, DVLA, Kwasi Agyeman Busia, said the inter-government agency collaborat­ion is a step towards a more efficient and effective service delivery to DVLA clients across the country.

He indicated that a major challenge the authority faced was that of uncollecte­d licenses.

He, thus, noted that with the collaborat­ion, the authority would be able to significan­tly reduce the number of uncollecte­d licenses and ensure that customers are able to access their license with ease and convenient.

“Today’s collaborat­ion is about reimaginin­g how we can use the collaborat­ive resources to better serve our citizens,” he said. “It is about harnessing the power of technology and building partnershi­ps that enable us to achieve our goals.”

Managing Director, Ghana Post, Bice Osei Kuffour, said the service comes with a full track and trace capability, proof of delivery and insurance cover should there be any unforeseen situation with the driver’s license picked up by Ghana Post.

“Standard operating procedures will also enable DVLA have full visibility and delivery informatio­n of the drivers’ licenses that are handed over to Ghana Post for delivery,” he said.

Mr. Kuffour indicated that already, the company was offering delivery services for some banks in the country and thanked the DVLA management for believing in Ghana Post and giving it the opportunit­y to showcase its efficiency, speed, reliabilit­y and on time delivery to the Ghanaian driving public.

He expressed the hope that the service would receive the needed endorsemen­t from the public saying, “today we birth a major step of convenienc­e for our customers, a major step that will make compliance our friend.”

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