GPOC and other in­sti­tu­tions should get to­gether to solve proof of ad­dress prob­lem

Stabroek News Sunday - - REGIONAL NEWS -

Dear Ed­i­tor, The gen­eral op­er­a­tions of the Guyana Post Of­fice Cor­po­ra­tion (GPOC) need a good tweak­ing to get up to speed with modern times and to re­main rel­e­vant.

I set aside some of my valu­able time to go to the GPOC, un­der the il­lu­sion that I was go­ing to do a straight­for­ward trans­ac­tion; but I was wrong.

What should have been a sim­ple trip to the GPOC to ship a pack­age to Ger­many be­came a fa­tigu­ing, frus­trat­ing, an­noy­ing ex­pe­ri­ence that made me re­gret having to con­duct busi­ness with our na­tional post of­fice.

I am forced to ask a question: Is the GPOC work­ing against it­self to seal its own cof­fin?

I was sent away twice. On one oc­ca­sion, I was told that my driver’s li­cence was not an ac­cept­able form of iden­ti­fi­ca­tion, so I had to leave to get my na­tional iden­ti­fi­ca­tion card. The ridicu­lous and most an­noy­ing part of the ex­pe­ri­ence came when the clerk in­formed me that they would not ac­cept a pho­to­copy of a proof of ad­dress. I had to re­turn to my of­fice to get a com­puter print-off of a bill from the Guyana Power and Light to pro­duce as my proof of ad­dress.

The GPOC clerk how­ever re­jected my elec­tric­ity bill, stat­ing that it had been printed di­rectly from the in­ter­net and they need to see the post of­fice stamp on it. By that time, I had started to be­come men­tally and phys­i­cally fa­tigued.

I went through great pains to ex­plain the stu­pid­ity of this ex­er­cise to the young clerk and two cus­toms of­fi­cers, who ap­peared sym­pa­thetic, but could do noth­ing to help. I don’t blame the post of­fice clerk. He is only fol­low­ing the rules es­tab­lished by the Post­mas­ter Gen­eral.

Kai­eteur News colum­nist Fred­die Kis­soon re­cently wrote an ar­ti­cle for that newspaper, right­fully lam­bast­ing one of the pop­u­lar banks in Ge­orge­town for im­pos­ing ridicu­lous rules about proof of ad­dress.

Any­one can put their name with any ad­dress on an en­ve­lope, mail it and present the en­ve­lope as proof of their place of res­i­dence.

Un­for­tu­nately, I have nei­ther the bravado nor tem­per­a­ment of Fred­die Kis­soon but I con­cur with his con­cerns at that bank and the back­ward rules var­i­ous agen­cies ap­ply for proof of ad­dress.

I am ex­tremely an­noyed by the ex­pe­ri­ence I had at GPOC. I was sent away three times and I was not given proper guid­ance as to what the post of­fice re­quires. Fur­ther­more, these re­quire­ments are re­dun­dant, ridicu­lous and an­noy­ing.

It ap­pears to me that the GPOC is stuck in a sor­did orgy of back­ward­ness. A bit of tweak­ing will help them to re­al­ize that there is an in­ter­na­tional cam­paign to stop us­ing paper be­cause to get paper, we must de­stroy our trees which af­fects our LCDS and cre­ates pol­lu­tion and de­struc­tion in the en­vi­ron­ment and eco-sphere.

There­fore, banks, elec­tric­ity com­pa­nies, wa­ter com­pa­nies, in­vest­ment com­pa­nies etc are en­cour­ag­ing customers to go pa­per­less. My fam­ily and I, as well as RK’s Guyana Se­cu­rity Ser­vices and its sub­sidiaries ac­cede to this as the way for­ward for our en­vi­ron­ment. Hence, we ac­cess and pay bills and do our bank­ing via the in­ter­net.

I wish the Post­mas­ter Gen­eral and his board would put their heads to­gether and jog their grey mat­ter to find a way to solve this is­sue and drag the di­nosaur that GPOC has be­come into modern times.

I wish to ad­vise the em­i­nent board of the GPOC and the Post­mas­ter Gen­eral that they should com­mu­ni­cate with var­i­ous in­sti­tu­tions, like banks, Guyana Power and Light, Guyana Tele­phone & Tele­graph Com­pany, Guyana Wa­ter Inc. etc. and solve this proof of ad­dress prob­lem to­gether, once and for all.

I was shocked to hear that GPOC will not ac­cept GWI bills as proof of ad­dress, a bill from a pub­lic util­ity com­pany that sup­plies a vi­tal com­mod­ity for life. This is to­tally un­ac­cept­able.

Cit­i­zens of Guyana, let us raise our voices to high heav­ens and fight with all our strength to get GPOC and other agen­cies and in­sti­tu­tions to cease in­sti­tu­tion­al­iz­ing un­rea­son­able re­quire­ments that do noth­ing but ha­rass peo­ple and waste their time. Yours faith­fully, Roshan Khan Snr.

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