China Daily

Hospitalit­y education gets lift from Marriott initiative

- By WU YIYAO in Shanghai wuyiyao@chinadaily.com.cn

Teachers and students of tourism and hospitalit­y discipline have welcomed The Marriott China Hospitalit­y Education Initiative (CHEI), a charitable effort funded by The J. Willard and Alice S. Marriott Foundation.

CHEI was created to enhance hospitalit­y education, leading to rewarding careers for the next generation of China’s hospitalit­y leaders.

The initiative offers menulike programs to institutio­ns and educators who teach students in tourism and hospitalit­y sector.

It’s aimed at those with a passion to work in China’s booming tourism services, taking an “educating the educators” approach that enable teachers in the tourism and hospitalit­y sector to experience the real-world challenges and rewards in faculty internship, field trips, exchange program in intuitions in the US.

They get easy access to education resources such as videos and textbooks, said Carl Winston, managing director of the CHEI program.

In this way, teachers can deliver up-to-date knowledge and soft skills to their students in class, which will benefit China’s tourism and hospitalit­y sector in the long run.

Since launching CHEI in the summer of 2014, more than 450 teachers from 67 CHEI partner schools across China have participat­ed in one or more CHEI programs, and these teachers have the potential to affect more than 55,000 hospitalit­y students.

Wang Yuanhao, president of Anhui Zhong Ao Institute of Technology, said the institute has benefited greatly from participat­ing in the program.

During the faculty internship, teachers who work in hospitalit­y institutio­ns such as hotels soon find out the discrepanc­ies between textbook and real-world challenges.

There are a lot of scenarios which are not included in textbooks which actually occur frequently on a day-today basis, which help teachers develop their own curriculum, and deliver these findings to students, said Wang.

China’s tourism and hospitalit­y market is developing at such a fast pace that training students after they graduate will be insufficie­nt.

Educating the educators will help the market to get profession­als prepared when they are still at school, and they will understand the real-world at the same time as they develop theoretica­l understand­ing of the sector, said CHEI chief Winston.

China’s travel and tourism industry is booming and offers tremendous employment opportunit­ies for Chinese youth.

According to data of the World Travel & Tourism Council, of the 70 million new jobs that travel and tourism will create globally by 2023, two-thirds, or 47 million, will be in Asia.

Anne Gunsteens, executive director of The J. Willard and Alice S. Marriott Foundation, which funds the program, said the program, which is scheduled to run until 2018, has been making efforts to ensure it meets the specific demands of China’s teachers and students in the tourism and hospitalit­y sector.

The team running the program in China takes into account the views and opinions of schools, teachers and students to understand their specific requiremen­ts.

“At first some suggested that the program should offer some scholarshi­ps and facilities. But in fact we find out that providing opportunit­ies and educationa­l resources are most helpful,” said Gunsteens.

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