New and notable
“Each year, we continue to develop the business with new products and improved services,” says David, who is originally from England, where he studied and trained in management before moving to the United States and then Hong Kong. “We treat our customers as friends, and so we created the showroom with the same attitude in mind. Customers will sit and chat with us – often with a cup of tea – and we’ll discuss their projects in detail, whether they’re looking to design their home layout or simply to find the perfect piece of furniture.”
This characteristic attention to customers is also evident in DSL’s website relaunch, which features sophisticated search tools to enhance the user experience. “The goal of the relaunch was to make the ordering process user-friendly and fast,” David says. “It was finalised only after a year-long process of gathering customer feedback and doing research.” your home within two to five weeks from purchase. The versatile Lamberi and Modern Classic collections take about six weeks from the time of ordering. Custom furniture can be produced about six weeks after an order has been confirmed.
There’ll also be some new products available in 2018, according to David, so watch this space!