REACH­ING NEW MILE­STONES WITH PI­O­NEER­ING INI­TIA­TIVES

Airports India - - DEVI AHILYA BAI HOLKAR AIRPORT, INDORE: -

Devi Ahilya Bai Holkar Air­port, In­dore, is the gate­way to the city of In­dore, which is the bustling com­mer­cial hub of Mad­hya Pradesh. It is the busiest pub­lic air­port of Cen­tral In­dia, in terms of han­dling do­mes­tic flights.

HIS­TORY

His High­ness Ma­haraja Yash­want Rao Holkar’s de­scen­dants had first con­structed the In­dore Air­port after due site se­lec­tion near Bi­jasan Tekri in the year 1933-34. Mr. Vin­cent of Tata & Sons played an im­por­tant role in the process of site se­lec­tion and the aero­drome con­struc­tion was com­pleted after thir­teen years on July 26, 1946, at an ap­prox­i­mate cost of `1,20,488. This aero­drome was later taken over by the Govt. of In­dia, Civil Avi­a­tion De­part­ment in 1950, and fur­ther devel­op­ment was sub­se­quently ex­e­cuted. On Au­gust 17, 2001, this air­port was re­named as Devi Ahilya Bai Holkar Air­port, In­dore.

AES­THET­ICS AND DE­PIC­TION OF LO­CAL CUL­TURE

The mod­ern Ter­mi­nal Build­ing, which was in­au­gu­rated in 2012, is equipped with the ca­pac­ity to han­dle 500 do­mes­tic pas­sen­gers and 200 in­ter­na­tional pas­sen­gers. The en­tire Ter­mi­nal Build­ing is well-dec­o­rated with Man­dana art­work, a lo­cal art tra­di­tion of Mad­hya Pradesh. The de­pic­tions of places of tourist in­ter­est of Mad­hya Pradesh are also dis­played across the Ter­mi­nal Build­ing. Ad­di­tion­ally, green ar­eas and plants have been placed to pro­vide a nat­u­rally calm and sooth­ing ef­fect.

An Art Gallery lo­cated in the De­par­ture Se­cu­rity Hold Area (SHA), show­cases the work of tal­ented lo­cal artists of In­dore. If any pas­sen­ger wishes to buy any art­work from the Art Gallery, a pro­vi­sion is avail­able for the same.

Glass pan­els in the SHA have been dec­o­rated with at­trac­tive glass paint­ings de­pict­ing the rich her­itage of the state. The metal­lic art dis­play in the Ar­rival sec­tion has grown to be­come a ma­jor tourist at­trac­tion.

INI­TI­AT­ING PAS­SEN­GER COMFORT

Shoe pol­ish ma­chines are avail­able as an added fa­cil­ity for the pas­sen­gers out­side the men’s wash­rooms. Fur­ther, in cog­nizance of pro­mot­ing men­strual hy­giene, San­i­tary Nap­kin Vend­ing Ma­chines are also avail­able for fe­male pas­sen­gers in­side the ladies' wash­rooms. The avail­abil­ity of the San­i­tary Nap­kin Vend­ing Ma­chine that was pro­vi­sioned for the first time at In­dore Air­port was well ac­cepted by all lady pas­sen­gers. Words of ap­pre­ci­a­tion and praise are reg­u­larly re­ceived by the Ter­mi­nal Man­ager and the Air­port Di­rec­tor from trav­el­ling lady pas­sen­gers for this unique ini­tia­tive un­der­taken by In­dore Air­port.

Three full body mas­sage chairs are also placed in the Se­cu­rity Hold Area to en­hance the comfort of pas­sen­gers await­ing their flights.

LIVE SHOWS

In­dore Air­port in­ter­mit­tently cel­e­brates so­cial and cul­tural func­tions with var­i­ous live events. Dur­ing Christ­mas 2017, live Christ­mas car­ols were per­formed by stu­dents of Delhi Pub­lic School, In­dore, in the De­par­ture foyer. On Jan­uary 1 and 2,

2018, four­teen young artists cre­ated live art ex­hibits in the De­par­ture SHA and trav­el­ling pas­sen­gers who were de­layed due to the pre­vail­ing fog in Delhi also par­tic­i­pated and con­tributed to the live art­work.

To pro­mote the rich tourism of Mad­hya Pradesh, a street play was con­ducted in the pas­sen­ger De­par­ture and Ar­rival ar­eas by stu­dents of the lo­cal Uni­ver­sity mark­ing Tourism Week, which was cel­e­brated at In­dore Air­port.

Lo­cal fes­ti­vals like Navra­tri were also cel­e­brated with Garba dance per­for­mances in the pas­sen­ger ar­eas.

FOOD, BEV­ER­AGES AND RE­TAIL

One res­tau­rant is po­si­tioned in the first­floor De­par­ture SHA. Fur­ther, a Baker Street food out­let is also avail­able in the Re­mote SHA. Food out­lets are also avail­able in the De­par­ture and Ar­rival Con­course. In April 2018, brands like Sub­way, KFC, Nashto have also been made avail­able to the pas­sen­gers.

A Ma­hesh­wari Sa­ree out­let is avail­able in the De­par­ture SHA to of­fer a ‘sense of place’ re­tail ex­pe­ri­ence to the pas­sen­gers com­mut­ing through In­dore Air­port. A Karls­burg out­let of­fer­ing gar­ments is also avail­able in the SHA. Ef­forts are un­der­way to in­crease the re­tail out­lets for en­hanced pas­sen­ger con­ve­nience.

SMART DUST­BINS

In­dore Air­port be­ing the gate­way to the clean­est city of In­dia, has taken the ini­tia­tive of in­tro­duc­ing smart dust­bins in the pas­sen­ger area, which au­to­mat­i­cally in­forms the clean­ing staff when­ever the dust­bin is filled to its ca­pac­ity, pre­vent­ing the scat­ter­ing of waste. This ini­tia­tive has been un­der­taken in se­lect dust­bins at peak lo­ca­tions which are filled fre­quently.

CON­NEC­TIV­ITY

In­dore Air­port is well con­nected to all parts of In­dia. In the south of the coun­try, In­dore is con­nected to Ben­galuru, Hy­der­abad and Chen­nai. In the west, In­dore is con­nected to Mum­bai, Goa, Pune, Raipur, Nag­pur and Ahmed­abad. In the north, In­dore is con­nected to Delhi, Jaipur and Luc­know. In the east, it is con­nected to Kolkata. It is ex­pected that by the end of 2018, ad­di­tional flights will op­er­ate to Patna

and Guwa­hati from In­dore. Within Mad­hya Pradesh, In­dore Air­port caters flights to Gwalior, Bhopal and Ja­balpur.

At present, 34 sched­uled do­mes­tic flights op­er­ate daily to and from In­dore. In ad­di­tion, there are non-sched­uled air­craft op­er­a­tions at In­dore, on a daily ba­sis, along with the train­ing flights of the lo­cal fly­ing club and the op­er­at­ing air­line.

IN­NO­VA­TIONS

AAI’S In­dore Air­port has been very ac­tive in im­ple­ment­ing new ideas and in­no­va­tions. It was at this air­port that the San­i­tary Nap­kin Vend­ing Ma­chine was first in­stalled and im­ple­mented in the ladies’ wash­rooms. Also, smart dust­bins were first brought into prac­tice at this air­port. Tac­tile studs have ad­di­tion­ally been en­graved at the en­try of the De­par­ture foyer for the as­sis­tance of spe­cially-abled pas­sen­gers.

Spe­cial em­pha­sis has been laid on pas­sen­ger fa­cil­i­ta­tion and care is given to the spe­cially-abled, el­derly, chil­dren and tod­dlers com­mut­ing through In­dore Air­port. Re­served park­ing for this cat­e­gory of pas­sen­gers, wheel chairs for as­sis­tance and spe­cial help by the Ter­mi­nal Man­age­ment is avail­able for free on re­quest.

FUL­FILL­ING COR­PO­RATE SO­CIAL RE­SPON­SI­BIL­ITY

In­dore Air­port has un­der­taken ini­tia­tives to af­fix mod­ern multimedia fa­cil­i­ties in three class­rooms of two gov­ern­ment schools. This has greatly as­sisted the teach­ing in th­ese

Bird’s eye view of Apron

Re­fresh­ment stall, Re­mote SHA Apron CUSS Coun­ters, De­par­ture area

In Con­trol Tower Bird’s eye view of De­par­ture area

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