NPCI to have EMS
NPCI, while on revamping its technology infrastructure has found the need for a comprehensive enterprise level management solution (EMS). It wants such a solution that can (i) enhance the IT services to be delivered to various stakeholders by management of IT infrastructure and applications; (ii) consolidate IT event management activities into a single operations bridge that reduces duplication of effort by various teams; (iii) allows quick identification of the root causes of IT incidents; and decreases the time it takes to rectify core IT issues; and (iv) significantly reduce the amount of time spent on monitoring and managing the IT set-up. The idea is to have a consolidated view of entire IT-setup, from the business transaction and service health view to core IT infrastructure components being employed; thereby assuring IT service delivery at the service levels expected. The organization is looking for an enterprise management system software, which will discover, store and monitor the infrastructure (tapping points, network elements, storage, appliances, servers, database and applications) and their inter-relationship for comprehensive impact analysis.