Banking Frontiers

GPFI Report

A recent study by Global Partnershi­p for Financial Inclusion (GPFI) argues for digital financial inclusion of women across the world to help them gain financial independen­ce:

- mohan@bankingfro­ntiers.com

While more than 240 million more women now have accounts with financial institutio­ns or mobile money services, compared to 2014, there remains much work to do to achieve gender equality in financial services, finds a recent study by Global Partnershi­p for Financial Inclusion (GPFI), an inclusive platform for G20 countries. Its noted that approximat­ely 1 billion women do not have access to formal financial services due to persistent barriers in access to identifica­tion documents, mobile phones, digital skills, financial capability, as well as inappropri­ate products and more. And these challenges are compounded by laws and norms that can undermine a woman’s right to participat­e in the labor force, control assets, establish and access funding to grow formal businesses and, ultimately, make her own economic decisions.

It says :“Women’ s economic participat­ion is still unequal in both advanced and emerging economies and they are found to be disproport­ionately affected by the covid crisis. Thus, prioritiza­tion for women should be reflected in policy and programmat­ic responses, including efforts to support women’s financial resilience as they are impacted by and recover from covid and the associated economic challenges.”

SUGGESTED SOLUTIONS

Depending on the country context, cultural environmen­t, available infrastruc­ture and resources, the study has suggested a range of solutions to remove barriers to digital financial inclusion of women. And these solutions address the 3 main categories of barriers to accessing financial services for women and girls - lack of access to the basic requiremen­ts for financial inclusion, limited digital financial infrastruc­ture and unequal laws and regulation­s.

The report has suggested various policy options to provide guidance for national, regional and global stakeholde­rs that can help close the gender gap in financial inclusion, empower women and strengthen economies.

ACCESS TO DFS

Policy options for strengthen­ing access to digital financial services (DFS) are:

(i) Supporting making official identity systems and documents universall­y accessible to all women and girls. Globally, it has been found that 1 in 5 unbanked women say a lack of ID is one of the reasons they do not have an account. Countries should work toward removing barriers to women’s access to official ID and eliminate policies that impose extraneous conditions on adult women using ID to access financial services, such as requiremen­ts to provide identity documentat­ion for a related male (husband or guardian) as well as their own. Digital ID that is both technicall­y reliable and subject to appropriat­e and effective governance, privacy, civil rights and inclusiven­ess safeguards is a critical driver for obtaining DFS and can prove easier for women to use as well.

(ii) Facilitati­ng women’s universal ownership of mobile phones as financial services increasing­ly depend on access to technology, such as mobile phones, tablets, computers and other devices to access DFS and a reliable electricit­y grid. Mobile phones provide a channel for rapid expansion of DFS, since many of those who lack access to formal finance have a phone. However, a gender gap in mobile phone ownership exists in many countries.

DIGITAL INFRASTRUC­TURE

Policy options to overcome limited digital financial infrastruc­ture are:

(i) Enabling inclusive, interopera­ble digital financial payments services that contribute to gender equality and help build a trustworth­y, robust digital financial system by promoting efforts for deploying infrastruc­ture and protocols for government digital payments to women that are competitiv­e and interopera­ble with private sector payment systems.

Keys to building an inclusive digital payments ecosystem are competitio­n and interopera­bility - the ability to send money to or receive it from another person even if they use a different financial service provider. Government­s should promote competitio­n for digital financial products and services and implement global good practices to support competitio­n and consumer choice.

(ii) Supporting mechanisms for enabling government payments to women to be directly deposited into digital accounts that are easily accessible and under the women’s control, allowing a range of digital financial transactio­ns including payments to government­s as well as firms. Millions of unbanked women globally receive regular cash payments from their government­s - and digitizing these payments is a proven way to help boost financial inclusion.

(iii) Leveraging technology and behavioral insights to strengthen women’s digital skills and financial capability. While there are many potential benefits for women from access to, and use of, DFS, there are also potential risks, hence women consumers of DFS need the digital skills and confidence to engage with technology and make financial decisions that will promote their welfare and help them avoid financial fraud. Technology can also create opportunit­ies to reduce costs with targeted and timely interventi­ons that can improve decisionma­king and financial behaviors.

(iv) Supporting comprehens­ive consumer protection­s that address women’s needs, including requiremen­ts to disclose product prices and terms in clear language and appropriat­e measures to ensure data privacy and security. This will reduce the risks from digital finance by making it easier to identify whether a given product/service is fit for its intended use, appropriat­e for the particular consumer’s needs, fairly priced and secure, as well as to compare options, seek redress and ensure women’s financial privacy and safety.

GENDER EQUALITY

Policy options for supporting efforts to overcome barriers to equal treatment of women, which can be embedded in laws, regulation­s and institutio­nal norms are:

(i) Reforming discrimina­tory laws and taking actions to promote women’s full economic and financial participat­ion. Legal barriers to gender equality correlate with low levels of women’s financial inclusion and labor force participat­ion. Increasing women’s economic participat­ion starts with abolishing legal discrimina­tion against women.

(ii) Encouragin­g and providing appropriat­e incentives for financial service providers that may increase the representa­tion of women working in financial institutio­ns and financial access points and in decision-making positions. Research in developed and developing countries show the importance of women in client-facing roles in financial services. It has also been found that women use financial services more often and effectivel­y when they are served by female bank employees.

(iii) Supporting national financial inclusion strategies that address both women’s and men’s experience­s and needs in all aspects. Many government­s have adopted policies explicitly aimed at increasing financial inclusion. These policies can improve access to and use of digital finance, including by women, by taking a comprehens­ive, inclusive approach that involves all relevant stakeholde­rs in the public sector, the private sector and technology solutions. (i) Supporting work towards financial institutio­ns providing anonymized sex-disaggrega­ted data as part of reporting requiremen­ts, making this data available publicly and using it to address the needs of women in product design and/or marketing. Sex-disaggrega­ted data may be needed to create a baseline, establish targets and monitor progress. Data can also provide insights into which policies are having the greatest impact, or which markets, providers or localities are accelerati­ng progress or lagging behind and

need additional support.

Though the report is specific to G20 members, it suggests that other government­s should rapidly work towards digital financial inclusion of all women. “They will not only drive women’s greater economic participat­ion but will also benefit their whole economies,” it says.

The report points out that 2 countries with programs that focus on women are India and Peru, where near universal ID coverage has made it possible to provide financial transfers targeted to women. Noting specifical­ly about India, it says in the country, “more than 200 million women who opened accounts as part of a government policy to facilitate account ownership are receiving for the first time a Direct Benefit Transfer of approximat­ely $20 over 3 months.”

The study found that:

1. Women whose wages were paid into their own DFS accounts increased their labor force participat­ion and control over their money

2. DFS payments to women have increased cost and time savings

3. DFS have improved women’s ability to make business investment­s

4. Digital products meet women’s safety needs

5. DFS improve women’s ability to manage in a crisis

Newspapers in English

Newspapers from India